Wonder Wang - Our Professional Cruise Agent

Hi Wonder.We enjoyed the trip very much. Thanks.

Hi Wonder just to confirm that Adam will pick us up at 5 am tomorrow morning please. Thanks we have fabulous time, very satisfied. Metropole htl in Shanghai very good located easy for us to go to Nanjing Lu

Thank you Wonder for the outstanding service from all of us. We are very grateful, and hope we will be able to use Chengdu Bamboo Travel Service in the future

Wonder, this boat is really fantastic especially in off peak season when the boat is not fully loaded. Highly recommended

By the way, all excursions are included in the executive suites. No need to pay extra

Dear Wonder,

we had a fantastic cruise. The ship was super modern, cruising was very smooth due to the electric engine. The crew was very friendly and nice - Cruise manager Alan welcomed us on board and helped us with any question we had. Food on board was delicious and the excursions were nice. So all in all it was a great experience and I would recommend anybody to do such a cruise.

Thank you also very much for a smooth and easy booking process.

Kind regards,

Christian

Hi Wonder,

We very much enjoyed the cruise thank you. Especially made welcome by Austin on the boat who looked after us English speakers extremely well. The room was comfortable and all the activities very appropriate and well organised. We also used the swimming pool on the boat twice or more times.

The documentary about the three gorges shown in the cinema the night before our visit there was excellent in helping us to understand what happened with the dam. It could have been better publicized but we managed to get there and really enjoyed. However the visitor site of the dam needs to have more English captions for us to really appreciate. We were surprised how little English translation there was at the biggest dam in the world.

The place where you embark on the boat in Chong Qing was more difficult than I had imagined - there was nowhere really to park. Not sure what you could do as a solution for that?!

Thank you for arranging for us,

Denise.

Hi Wonder,

It has been a most enjoyable experience! Thank you!

Best regards,

Bart

Hi Wonder,

The tour is great,we enjoyed it very much,as well as the cruise

I could like to thank you for this wonderful tour of ours. Everything is just perfect ,you as our consultant,you are really great,you really did your best to arrange it the way we wanted.

The tour guides and the drivers are friendly and courteous,they are really good in what they are doing

The accommodations are nice and clean,location is good, hotel's staff are nice and helpful.

Definitely we will recommend your company to any of my friends who is planning to visit China, and me and my daughter are planning for another tour,

Thank you so much.

The pictures will follow soon

Sincerely

Ruby and Gigi

小王好，回到曼谷一切整个旅行都很顺利。感谢你们的安排，这4 天在湖北留下了美好的意义。

Sitharan

Hi Wonder

Can I think you fit all your help, everything went to plan and Sally was exceptional, she was very well spoken, easy to understand and full of information and felt she actually wanted to help us decide what tours were best for us. Many thanks again and I will recommend you should anyone I know be travelling to China!

Bill and Michelle

Hi Wonder,

Thanks for reaching out.

We had an awesome time in Zhangjiajie!

1. Yes we had a great travel consultant/guide. He was very good at explaining for us as well as the kids. On the side he was a great Chinese tutor for our kids 😊.

2. This was a good arrangement: spacious cars and the hotel was basic but good.

3.Yes definitely.

Best regards,

Arjen

Review from Steven Regarding Xian Guide Sally

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she's very knowledgeable in China's history. We had lengthy conversations and I've learned much from her.

Regards,

Steven

Review from Ghulam Regarding Hangzhou Hotels and Hangzhou Guide Lulu

Hi Wonder,

Thank you for the prompt followup. We moved to a new hotel ( Holiday Inn) and it is significantly better than what we encountered last night.

Our guide Lulu was also very helpful. Additionally, as a guide, quite impressed with her knowledge, personality, etc., as well as with Sally (Xi'an).

Cheers

Ghulam

Hi Wonder,

We wanted to take a moment to express our heartfelt gratitude for the great experience we had aboard Century Oasis. As a family, we've traveled to many places around the world but this trip truly stands out as one of the most memorable.

Thank you Wonder from yangtze-river-cruises.com for helping us to arrange the cruise. Your attention to detail and excellent customer service made the booking process smooth and stress-free. We couldn't have asked for a better experience, and we're already looking forward to our next adventure with your company.

Also thanks to our amazing cruise manager Allan Chen and all the cruise crew members on Century Oasis from Chongqing to Yichang. From the moment we stepped on board until our final farewell, Their attention to detail and dedication to ensuring a fantastic experience for all passengers was evident.

The ship's cleanliness, quiet ambiance, and outstanding service truly made our time on board feel like a dreamy escape from the hustle and bustle of everyday life. It was a haven where we could relax, unwind, and immerse ourselves in the spectacular scenery of the Yangtze River.

Thank you once more for all your unwavering assistance, warmth, and for continually watching out for us. Can't wait to cruise again with someone as awesome as you leading the way!

Regards,

Andy

Andy and His Friends Taken an Amazing Photo of the Kui Gate, White Emperor City in April 2024, tour made by Wonder

Andy Enjoyed Himself on Century Oasis in April 2024, tour made by Wonder

Andy and His Friends Taken a Shore Excursion to Explore White Emperor City in April 2024, tour made by Wonder

Hey, it was a nice experience! Thank you️

Hi Wonder,

Thanks for the arrangement of the tour. Everything was well arranged and we have a good time. The tour guide and driver were knowledgeable, patient and helpful.

The hotels provided good service and comfort. The room were spacious and clean.

Will highly recommend to friends and relatives who like to visit.

Best regards,

Alice Low

Alice and Her Friends from Singapore Had a Wonderful Time at Zhangjiajie National Park in March 2024, tour made by Wonder

Hello Wonder,

The cruise was a great success and we were all very happy and satisfied.

Corresponding with you was very efficient and your patience in helping us with all our problems was remarked by each of us!

The ship was really first class: the rooms, the meals, the personnel, the arranged tours, in a word: everything was over our expectations and we would certainly recommend your services to any friend who might be interested in the Three Gorges Cruise.

Thanks once again for your help and all the best!

Giovannni

Loved the cruise - especially the included excursions, special arrangement for English speaking guides, new boat, and friendly service!

Carolyn from the USA Visiting the Exclusive Shore Excursion Arranged by Yangtze 3, the Goddess Sky Road, in November 2023, tour made by Wonder

Carolyn from the USA Had a Pleasant Vacation on Yangtze No.3 Cruise, tour made by Wonder

Carolyn from the USA Boarded the Yangtze No.3 Cruise in November 2023, tour made by Wonder

Dear Wonder,

Thank you once more for all your patience during the planning, your support during our trip and your friendship. You are a great asset to Bamboo Travel and we wish you the very best for your future.

If there is one thing we thought could be improved, then I would inform clients about all available classes on trains, flights, boats etc. and let them chose their preference. For example for the long train trips business class is a very good option to find time to relax during the packed trip Also our trip would have been easier with business class on the flights without the 20 kg luggage restriction - and it seems the additional costs are not that high.. And on the Li river cruise was a much nicer and quieter upper deck with their own outside space, which would also have improved the experience.

Overall the trip went so well, every pick up and transfer was smooth and most of the guides were great. Oh Yes, one more suggestion: I would make the feedback for each part of the trip online, not paper based. The guides gave us the feedback from last minute at the station or airports, and as they "stand over you" when you fill it in / return the form to them it is difficult to be honest. Some of the guides were great, others not so much. It would be easier to give open feedback online directly to Bamboo Travel / you.

Warmest regards

Julia

Hi,

The cruise was great... Flight is delayed though (5:45pm now delayed until midnight), but the cruise was good. Great weather and wonderful staff

Hannah

Hello Wonder,

We enjoyed it very much, that’s a simple feedback :)

Regards

Tomas

Hi Wonder

My parents enjoyed it very much thank you! Haven’t heard the details though because I haven’t met them yet.

Kim

Hi Wonder,

We all arrived home safely on late Thursday evening 8 June.

Overall it was an interesting and enjoyable holiday for us. We all had a wonderful time on the cruise. From cleanliness of rooms to meals arrangements and entertainment programs it’s a thumbs up from us.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged.

Thank you for your hard work and May I wish All the best and success.

Warm regards

Elaine

Hi Wonder,

Greetings from Yangshuo. My husband & I just arrived here after midday from Guilin. We took a river ferry cruise on the Li River from Guilin to enjoy the scenery. Weather is good this morning, which makes a difference

I wish to thank you very much for your effort in arranging for the 3-Day Chongqing tour & the Yangtze River Cruise. The tour guide & driver you sent to us, were very good. They took very good care of us & were very polite.

LSChuah

Hello Wonder,

Yes, we are back home. We had a great time. My favorite part was the service, especially. The English-speaking staff. They worked really hard to make our trip enjoyable. We upgraded (ship was not full) to an executive floor. That was a good decision.

The tours, were interesting, even. If the weather did not always cooperate.

Food-wise, I really appreciated the excellent coffee and the quality of the red wine!

We will be sure to recommend you to others. Thank you.

Sandra

Hello Wonder,

The trip is excellent. Everything is going very well!

Sergio

Hello Wonder,

Good evening! The cruise is good. Today was the the 小小三峡 tour (optional), very good so far so good thanks! Yes, we met a family, they bought the same tour through different agent. And once they heard that my tour is cheaper comparing to theirs asked for your wechat happy to introduce! I also shared with some other colleagues, for their future reference.

The room is good. We only upgraded from 2nd floor to 3rd floor and paid additional 300 rmb. Which is fine

Axel

Hello Wonder,

we had a very nice cruise and I will send you more feedback by E-mail. Talk to you soon!

Axel

Hi Wonder, the cruise was excellent thanks. We had a great time!

Michael

The cruise was wonderful. I have no complaints. The chef was accommodating and all the staff were friendly and helpful.

I would be interested in another cruise in the future. What other cruises are offered in China?

Heather Brown

It was a good experience. The cruise manager was excellent and communicated well with us.

Justin

We enjoyed the cruise very much! Everything was perfect. The ship is very comfortable, the staff of the cruise is very thoughtful, helpful, polite. Everything was organized very well. Everything was on time, on schedule, there were no troubles at all. We could relax and just follow the agenda. Even though we had only 4 foreigners on the ship, everything was duplicated in English for us - all the excursions, all the announcemenst, all the notices - the stuff was taking really good care of us. I really can not think even of 1 complaint. The views were just breathtaking, we took so many pictures! We will definetely do it again in autumn - winter, and probably for a longer period. You also were very helpful and made our choice and booking very easy and without trouble. Thank you a lot! I already recommended this trip to my all friends an colleagues.

Yana

Hi Wonder,

The Victoria Jenna was great! The facilities were better than expected, the food was good and the staff were very friendly! We ended up upgrading our rooms when we boarded because the offer not too bad for a much bigger room. The itinerary I felt was a tad too much as we were expecting a more leisurely time; it felt like the cruise was trying too hard to fill every last minute with something to do (from 6:30am)!

In terms of excursions, the Three Kingdoms show was the best, the Shuanggui Hill was not worth it, we didn't bother joining the White Emperor City, the cruise through Gorges had nice views with good commentary, the Godess Stream was also below par, and the ship lift at the Three Gorges Dam was interesting, but not the short tour afterwards.

The so called "captain's farewell banquet" was really just dinner with the captain and crew saying a few words at the start. You should remove any references to dress codes because it wasn't necessary nor suitable.

Overall, it was worth doing it and we're glad we did it with Victoria cruises. The Jenna was refitted in 2018, which is one of the oldest to having a redecoration, so I'm wondering what the newer ones that got refitted in 2019 and 2020 would be like!

Finally, thank you for the quick responses and all the help you've given us -- really appreciate it!

Hope this helps.

Thanks,

Whan

It was great, thank you so much for organizing it! The crew of the ship went out of their way to take care of us. The food was delicious and the scenery was beautiful. I will recommend you to anyone who asks :)

Hi Wonder,

I really enjoyed the cruise very much. The staff was very lovely, attentive and fluent in English. Excellent service!

The boat itself, food on board and excursions all met my expectations.

Many thanks for helping organize this.

Juliane

Hello Wonder,

The cruise was nice. Food was good, staff was nice. We upgraded to a room on the 6 floor, so we used the private restaurant.

Mrs. Stephanie Gueldenpfennig

Hi Wonder,

I hope things are returning to normal for you and that the impact in your business of covid-19 has not been too depressing. Please forgive my tardy response, for which there is no excuse!

I flew from Shanghai to Saigon just 3 days before the flights were banned and managed to spend a great 4 weeks travelling through Cambodia and Thailand as well as re-entering Vietnam in Hanoi and touring back to Saigon for a week returning to UK on 22 February, where I completed 2 weeks of self isolation with my wife. As you will know we have been locked down for 9 weeks now so life is very different to how it was before I left for China back on 12 January! I have inserted my answers to your questions below and hope they are helpful to you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder Wang, at China Discovery, was very helpful and responsive to my questions and needs and I felt supported and safe in a strange land, especially during a period of uncertainty when I lost key documentation and needed to ensure its replacement before I left China, and also during a time when many around us were conscious of the emerging coved 19 pandemic (Mid to late January 2020).

2. How’s the service of the tour guides during your whole tour?

Very attentive and knowledgeable. Maybe it’s my age (67) but at times I found understanding their English a challenge but they were all patient with me and would repeat their explanations when I asked them to.

3. Would you like to recommend our company?

I have no hesitation in recommending China Discovery to anyone looking for a bespoke trip to the land of Wonder that is China.

Thanks again for all you did for me during the China leg of my trip. I had a wonderful time.

Take great care and best wishes

Simon

Hi Wonder,

Truly appreciated the information that you sent me.  I am looking forward to normal circumstances in both our countries.  A planned visit to China April 12 was cancelled.  I had planned to visit the Panda Reserve with a fairly large group tour.  Will have to add that to my list—-perhaps with the Yellow Mountains.

Dee Ann

Hi Wonder,

Although we have never met in person you and your family are in our thoughts and hearts at this difficult time. We wish you safety and health.  Please know we are with you in spirit.

The Kusmierski- Parnell Family 

Hi Wonder,

I hope you are well?    We’ve obviously heard all about the virus currently in China – must be very worrying.    And I expect you’re very busy with guests worried about their travel and looking to change/cancel their plans at the moment ☹.     We feel very fortunate to have travelled last year, or that would be us right now.      We just wanted to let you know that we’re both thinking about you.   We hope you, your family and colleagues all stay safe and well.    China is such a wonderful country, we just hope they can contain and eradicate this quickly so life for you can get back to normal very soon.

Take care,

Kim & Steve

Thank you and have a Merry Christmas and a Happy new year.

Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...

Also we are impressed by Emei mountain resort.

Thank you

Mr thong

Hi Wonder,

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com.  Wonder was superb!  When there was an issue with the email server he phoned to check that I had received the information.  He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous.  The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Hi Wonder,

Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.

The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.

Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!

Thank you again, we will definitely recommend the cruise to other people.

Best wishes,

Amy

Hi Wonder

Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me. Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary. 

I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor. 

I would be interested in exploring the Silk Road tour, especially the 10-day classic tour. When I checked on the website below for a preliminary quotation, it did not give it to me. Wonder, you know I would like to explore the most comfortable, 5-star tailored tour.  Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?

Again, very well done and I appreciate your great help. 

Regards

June

Hi Wonder,
Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.
The cruise was fantastic. Definitely a highlight of our three weeks in China.
We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner.

They were quick to answer questions, and any concerns were addressed in a prompt manner.The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards,

Jennifer

Hi Wonder,

You were very fast and very accurate.

The service of the driver was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous !

The cruise was good and was quite as promised. People on board were  very careful with us.

I would absolutely like to recommend our company?

Best regards 

Michel

Hi Wonder，

I have very appreciated your service. Fast and helpful answers.

The cruise experience was good. We liked the ship and the service on the ship. Especially the help of Melody taking care of us as the only non english speaking tourist.

Best regards

Giuseppe

Dear Mr Wonder,

Please find below our feedback

1. E-mails and questions were promptly answered.

2. we really enjoyed the Cruise. The staff on board was very friendly, the accommodations are clean and the entertainment program is very funny. we had a great time.

3. I would definitely recommend yangtze-river cruises

With kind regards,

Michael

(The following picture was shared by Michael)

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. 

You were incredibly responsive, helpful and very patient when answering my many questions and concerns! Your service could not have been better!

I would definitely recommend.

Thank you!

Anya 

Hi Wonder,

We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.

Thank you.

Valerie 

Dear Mr. Wonder Wang!

We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.

You did a great job. You give us always a quick answer to all questions. Thanks!

Have a good time and thanks again!

Dagi

Hello Wonder,

You were extremely helpful answering my questions by email quickly and explaining all of my options.

The cruise was even better than my expectations. The ship was well-fitted, comfortable and clean. The staff were excellent! And the food was really, really good with plenty of variety. The included tours were well-organized and interesting. 

Thank you again for all your help. Everything worked out perfectly.

Katherine 

Hello Wonder,

You responded my email quickly even during Chinese New Year holidays. You helped on all my questions and quoting on different cruse lines which helps us to deicide the one fits our needs. The whole querying and booking processing is smoothly and pleasant. Thank you.

The cruise facility is nice and well maintained compares to other cruises we saw on the river. Service is nice and friendly. Overall our experience is positive.

Angela

Hi Wonder,

The cruise and Shanghai didn’t disappoint – the scenery around the three gorges is amazing. All in all, the whole trip was fantastic. We can’t thank you enough for making the trip so successful…. and helping us out with the wallet thing! Have no idea what we would’ve done if you hadn’t been able to help us resolve that so quickly.

Kim

Hi Wonder,

I am back from Tibet. Everything was great!!

Manuel

Hi Wonder,

I had a great time and would be pleased to provide feedback. Just give me a few days & I'll get back to you.

Dear Wonder,

My wife and I have finally returned from our cruise from Shanghai to Tokyo which followed our tour with your company.

I wanted to thank you and give you some favorable feedback on our Yangtze River Cruise.

Everything was great and well executed by your staff.

Our interaction with you during the planning phase was excellent as you were very thorough and accurate in your descriptions and responded very quickly to any questions that we had. You were very responsive even during your wedding and Chinese New Year holiday which we appreciated. One suggestion would be to give your American customers the airline confirmation numbers and flight details in advance to allay any anxieties they might have. In the US we like to have such details. Advance details of train tickets or hotel confirmation numbers would be good too.

The Yangtze River Cruise on the Victoria Katerina was also excellent and we enjoyed this part of the trip very much. The Katerina was not quite up to US 5 star standards and we ended up upgrading our suite to the more expensive Shangrila Suite at an extra cost of USD 640. There are very few foreigners on this cruise and the english language tour guides spoke very little english. The tour guides wold speak in chinese at some length and then speak in english very briefly so it was clear we were not getting the whole tour commentary.

The guides you arranged in each of the cities we visited all were excellent. These were Charlie Soong in Chongqing, Coffee in Yichang, Derrick Dai in Zhangjiajie and Laura in Shanghai. All of them were punctual, friendly, polite and knowledgeable. We spent the most time with Derrick in Zhangjiajie and he was really terrific. But we really liked all the guides.

Overall we are very pleased with the service of your company and would recommend you highly to anyone else.

Thank you so much for arranging our China and Yangtze River trip.

Best wishes,

Dennis

Dear Mr Wang,

Here are my answers:

1. Communication fast and everything very good!

2. I am very satisfied with the service!

3. Of course, I recommend your company! Perfect organization and very good service during the trip!

Greetings from train to Beijing!

Hi Wonder,

你好！我们都已经顺利结束行程，感谢你的安排与帮助！下周麻烦你抽空把发票寄给我，谢谢！

Dear Wonder,

Travel consultant Wonder was excellent. Dealt with all our questions promptly and everything was well organized when we got to China.

Cruise was good except for the weather

Yes would definitely recommend the company

Ms. Julie

Hi Wonder,

I just want to let you now I did a trip advisor review for you today. I was so happy to do this for you. Sorry it took me awhile to get this done for you. I had a very difficult time & I am still struggling with the 12 hr time difference. I went back to work also this past week & was still struggling with the time change. Having a hard time this time bouncing back after the 12 hr time change. I want to thank you so much for providing such great tour guides to Mary & I for our trip to China! Make sure you tell all of our guides how much we loved them & what a great job they did for us. We were so impressed! They were always on time when we were suppose to meet!  And very friendly & professional! Would recommend all three of them again to all my friends. I loved the Yangtze Explorer Boat! It was a great recommendation from you to go on this boat!  We loved that there were less people on this boat! And we loved getting more one on one service from the crew! I already have one friend that wants to go on the Yangtze River Cruise & I will be recommending her to you to book her cruise. I will also direct her to my review on trip advisor as well. I can’t wait to come back to China for a Third time & next time I want to do the up river cruise on the Yangtze River Explorer & bring my husband with me. He has never been to China. Each time I come back to China I like to see something different than I did before. So I am sure I will be getting a hold of you this time next year in planning my trip back to China. Thanks again for all your hard work in helping me to plan this trip to China. Let me know what you think of my review & my pictures I included with my review once you have time to check it out! I hope you like the review & it helps your career. You deserve it! You work hard!

Sincerely,

Cherie

4.12

Hi Wonder,

Please see my responses below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes, no issues.

2. How’s the cruise?

We both enjoyed it very much.  It was a good way to spend the 3 days we had.  We got to meet other travelers, everything was very clean, food was good, and everyone on the cruise was very helpful.  The entertainment activities on the cruise were surprisingly good.  Some of the downsides were that you could not go to the front deck of the ship, without paying extra, and activities were started too early, with breakfast ended too early at 8am.  We were also told that we could not exit the ship, unless we joined the tours.  I don't think this is acceptable.  You should be free to exit the ship, as you wish. 

3. Would you like to recommend our company?

 Yes, responses were quick and prices seemed competitive.  Quick responses were critical, as we contacted you only 2-3 days before the cruise.

Hello Wonder,

Yes we had a fantastic time on the cruise. I am still travelling and return back to the UK on Monday. I will email the answer to your questions below once I am back home.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Wonder was great getting back to us very swiftly with answers to any questions we had. He made sure we had all the relevant information before we decided which river cruise to book.

2. How’s the cruise?

We all enjoyed the cruise very much. The staff on board the Victoria Jenna were all great. We upgraded our room on check in and we also purchased the VIP package which included silver service for the evening meal and wine.

3. Would you like to recommend our company?

Yes we would recommend you company to any one who intends to visit China.

Kind regards,

Angela

Dear Wonder,

The cruise is a great experience. My family and I were happy with it. Please see below for the answers. 

I tried to look for another river cruise with another route for next year but it looks like the Yangtze 3 gorges river cruise is the only river cruise available.  I look forward to further development in future.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes

2.    How’s the experience of the cruise?

Great experience considered it was a river cruise in China.  Certainly Century cruise can learn from the ocean cruises to make their evening entertaining programmer even more successful in terms of variety and quality, but for now those entertaining shows met my expectations.

Best,

Eddy

Dear Wonderful Mr Wang

Just a note to thank you very much for all your help in arranging parts of my daughter trip to China with her family.

They had a great time.  Incidentally they said that the guide in Chengdu (Pandas) was great.

Again Thanks 

Dr. Shimon

Hello Mr Wang,

Mrs Lacey and I had a fantastic time on century diamond Yangtze River cruise

Great food, great staff, great views and trips and of course great service from yourself in arranging everything

Thank you so much for your help, we will definitely recommend this tour and your services to our friends

John

Dear Wonder,

Our entire trip is completed very well. We are all satisfied with your service. You have considered almost every detail during the trip. There is no surprise happened during the trip.

Thanks,

Chingpo

Dear Wonder,

Thank you for arranging a fantastic tour for the four of us on the Yangtze cruise, Chongqing and Guizhou.

You responded to my enquiries promptly and   clearly.
The tour guides David and Jason were very knowledgeable and considerate to us.  They have a good command of the English language. Jason even arranged for the driver to carry a bag for the most senior of our group up and down the Yue Tang hotel in hilly XIJIANG.  This was very much appreciated.

I would recommend your services without hesitation.

Kind regards

Yim Kong Wong

Hi, wonder,

The cruise was great, truly 5 star standards. The price was very reasonable, my cabin was very good, the dining room and meals were fantastic, and the open air upper deck was wonderful too. Other things like the bar area, gym, and snack shop also helped make things more enjoyable. The on-board staffs were all very professional and friendly and bilingual. The on-board entertainment and scenic spots during the cruise were very well presented. Offshore excursions were very well planned and impressive and the local tour guides were very good too. I would definitely recommend this cruise to anyone.

Best Regards,

Abrie

(The following pictures were shared by Abrie)

Shibaozhai Pagoda along the Yangtze River

The Beautiful Landscape of Yangtze River

Good Morning Mr.Wonder Wang...

Thanks for A Very Good Cruise...Everything was Perfect...Good Service...Food..And Sightseen...Good speaking English Guides...

I will Recomander You and this Tour....I can send you Photo later...Need help from my Daughter to do this....

The Ship...Century Diamond...Clean.Very Good Shape... Yes...I like it...

Thanks Again...

Best Regard,

Gunnar

Hi wonder,

The trip was brilliant.

The driver and hotel were very good.

The guide was very informative, who treated us like friends.

Good service.

A reasonable breakfast.

Rose and her sister thoroughly enjoyed the trip.

Thank you very much for organising it so well!

Please thank Mr Lee (driver) and Walander (guide Wally) on their behalf.

We are leaving Dulwich College this week and returning to England although we have recommended highly your services to our colleagues.

Kind regards,

Mark

Hi Wonder,

We had a really great and enjoyable time in China

We like to express our thank and appreciation to you and your great team for the effort in getting us to Yichang- when our flight was suddenly cancelled from Xian.

It was really great of you to respond to my email immediately then. It was very reassuring for us, when we were stuck in an unfamiliar place, to know that you were organizing alternative transport to get us to Yichang on time to catch the cruise ship that evening

You had turned a stressful situation-of been stranded in Xian - into an exciting bonus trip on the fast train- and it was reassuring for us to know you had organized for a guide to take us to the correct gate at Wuhan terminal and a late pick up at Yichang station

Could you Please convey our appreciation, gratitude and thank to -the driver who pick us up from Xian airport to the train station, the guides who organized the train tickets and the one who met us at Wuhan Station and the driver who met us at the Yichang Stations.

Overall the guides -Kelly, Diana and Alice -were very friendly and professional and helpful

Will write a review for you and will definitely recommend your company to friends and family

Thank you!

Livia & Charles

Hi wonder，
My family and I were really enjoyed our 19days trip in April, 2018 and it was organized by you.
I was so pleased of your prompted reply emails. You weren't only designed us  programs according to what we were interested in, but also advised us with some thoughtful suggestions. Thank you Wonder😁
During our trip, our tour guides Scott, who toured Kunming, David toured Zhangjiajie and Also another David toured Chongqing. They were excellent and knowledgeable about the areas. We got picked up on time and were toured to many intresting scenic spots in surroundings. We were really having good times.
Absolutely, I will recommend you and your company to family and friends, who likes to travel to China.
Thank you so much Wonder!
Best Regards,
Jenny

Hi Wonder,

I'm great, how are you? The cruise was fantastic, thank you for helping me book it! Here is my feedback and you are more than welcome to use it on the website. Unfortunately the only photos I have are with people I met on the cruise and they asked me never to post them online on Facebook or any other site, I hope you understand.

1) Travel consultant was wonderful - so kind and patient and answered all of my questions in a friendly and helpful manner. A truly pleasurable experience: I rarely experience such excellent customer service.

2) Cruise staffs were also great. Always polite and attentive and even those who did not understand English did their best to help me with whatever I needed. Everyone was very efficient and accomplished at their jobs.

3) I would 100% recommend this company.

Thanks again, Wonder, I hope you are having a great day.

Best wishes,

Emma

Dear Wonder

Just a word of thanks having got back from our 3 Gorges river trip. Thankfully my health had improved enough to go and I had a wonderful time and even felt strong enough to do all those 300 step excursions from the boat every day! My friend Wayne had some back trouble on the penultimate day but the treatment Dr Liu gave him seems to have put him right. A good example of Chinese medicine!

Many blessings

Will

Hi Wang,

The trip was really lovely. I‘ de be glad to send you some photos, but this will take some time after getting back to Berlin. So you will hear from us at the beginning of November.

All the best,

Markus

Wonder

Just back from the extension of the trip to Vietnam.

First thank you for all your work to make this trip to China memorable. All of the arrangements were in place, all of the guides and drivers meet as as scheduled, all of the hotels were 4 star and we were well received every where we went.

All of our guides Stephen in Beijing, Jacob Lee in Xian, cherry in Chongging, Nancy in Yichang And Yao in Shangai were all knowledgeable, helpful and fun to be with.

I must single out Cherry. Our flight from Xian was 3 hrs late and we arrived with 45 minutes to make it to the boat for the Yangtze River cruise. She was there took charge of our luggage and Was in touch with the boat to tell them of our progress. When we reached the the dock she Grabbed our largest suitcase and took off down the dock to get us to the ship on time. She is a Great asset to your company as were all the guides and drivers.

My only complaint is the internal flights in China. Beijing to Xian 1.5 hrs late. Xian to Chongging 3 hrs late. Yichang to Shanghai 4.5 hrs late (arrived at 2 am but was happy to see the driver Waiting for us)

There was no information from the airlines about the delays or how long they would be, we were just left to wait in the terminal. From what I understand this is normal and while I know there is nothing you can do about it you should work delays into the schedules and advise your clients about it.

Again thank you for all your work. It was a wonderful trip.

I will gladly recommend you to anyone interested in travel in China.

You are welcome to put this e mail and the photos below on your website.

Best regards

Tom and Mary

(The following pictures were all shared by Tom and Mary)

Tom & Mary Visiting Beijing Forbidden City and Great Wall

Tom & Mary Visiting Xian and Shanghai

Hello everyone helped booking my Yangtze cruise and Chongqing tour,

Thank you very much for your help. I had an amazing experience and I enjoyed my vacation. Please notify all involved my sincere appreciation. I certainly will contact master card concierge in future!

Mr. Moothathu

Wonder,

1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes.

2) How’s the experience on the ship?

Ship was okay, but all the amenities on board need additional fees. This was a surprise.

Jason

Hi Wonder

I am happy to give the following feedback.

1. You provided us with excellent service right from the start of enquiry to booking to embarkation. Everything went smoothly based on your advice.

2. The cruise was great. It went well except for a minor hiccup with the dam tour.

In fact, we are thinking of another cruise end of the year. I heard there is one from Shanghai to S Korea and Japan. Is your company offering this too?

Thanks again for your prompt, helpful excellent service this trip.

Best regards.

SK Lee

Wonder

1) Yes, when I sent an email with an inquiry a response was had within the hour.

2) The experience on the ship was a lot better than expected. It was a little disorganized it seemed at boarding, but other than that everything went well.

Jeffrey

Wonder,

Thank you. The cruise was very enjoyable.

1) Responses were received very promptly and questions were answered fully.

2) the Ship (Victoria Jenna) was very good. It was clean and comfortable. The crew were very friendly and professional

Best Regards

Paul

Dear Wonder

My wife and I are very well. Now we are in Shanghai where we flew to right after the cruise.

As for the cruise it was perfect, as we had anticipated. Thanks for your expertise in dealing in this particular field of tourism.

Concerning your questions:

1- My travel consultant, Mr. Wonder Wang, was always fast enough to answer all of my questions and showed extreme patience during our relationship.

2- The experience on the ship was as expected very good: a beautiful cabin, good meals, good companions on the cruise and beautiful views along the cruise.

Thanks again.

Sergio

Hi Wonder,

Good morning, we really appreciated your help at China, even though it costs more but it was worth it. The language barrier made it difficult to deal with but having you made it easy.

Thanks again you must really like your job because you're never abrupt, you always answer our phone calls.

Regards

Glenn and family

Dear Wonder,

We just got back home from the journey. We arrived at Incheon airport last night however, couldn't get on the bus to Daejeon because of no ticket available. We stayed in Seoul overnight and took bus to Daejeon this morning.

your responses to my questions were really fast and I got all the necessary informations right away. No complaint what so ever.

The cruise was very good. Scenery was fantastic, the Sanxia Dam was overwhelming and weather was very cooperative throughout the cruises. Food was OK. We had met wonderful people at the dining table, Germans, American, Pueto Ricans, and Britishes on the downstream cruise. On the up stream cruise, we had all German guests at the table, and majority of the cruise guests were Chineses. Overall it was a good experience and we will remember for a long time.

I hardly take pictures nowadays. I used to have several cameras and enjoyed to take pictures. But after the digital camera and smart phone were invented, I don't care about picture taking any more. I am not keen about SNS either.

Thank you again for your kindness and I enjoyed very much commucating with you.

Wishing you all the best,

Sincerely,

Jong Chul Park

Hi Wonder

Thank you so much for checking in with us. We had a really enjoyable cruise and I am very happy to provide a feedback for your kind assistance and the brilliance of Victoria Cruises. Please see my responses below.

I was assisted by youm, Wonder Wang, who replied promptly to all my emails and provided further details which helped me to make an informed choice. Your experience and knowledge on the cruise packages also helped me to tailor our holiday to our specific needs.

Your company's process also helped to make the booking and payment for the cruise really smooth and straight forward.

Our experience of the cruise was brilliant from the time we stepped onto Victoria Jenna till we left. Special mention of gratitude to Dr. Li who went out of his way to accompany me to hospital when I had an unfortunate accident and ensured I had received the care I needed. I cannot imagine how events would have turned out without Dr. Li's help.

The route of the cruise was well planned and the shore excursions were well organised in small groups.

The service on board the Jenna was excellent. From the food and beverage to house keeping and entertainment. We could not fault a thing.

The river guides were very knowledgable and provided valuable insights about the local area and history.

All my needs were adequately met so I can only say Victoria Cruises should keep doing a great job.

I shall try and attached some pictures here for you but if it doesn't work I will send it in a separate email.

Feel free to post my review on your website and look out for recommendations I will send your way. Wonder.

Thank you for a job well done!

Best regards,

Vickey

(The following pictures were all shared by Vickey & Neil)

Yangtze River Nightview

Sunrise on the Yangtze River

Same Scenery on the Renminbi

Wonder,

We enjoyed the cruise and the food was good. All the tours were interesting, it was a nice rest from our hectic travel. We did not experience crowds on the tours.

Thanks for arranging the transport to and from the ship all went well.

Lynette Ballou

Hi Wonder,

The cruise was perfect. We were very happy with the upgrade. We were the only one on level 5 and 6. So we had an amazing service.

I will send you some photos and evaluation when I get home.

Marie josee

Dear Mister Wang,

Thank you for asking about our stay in China. We are enjoying every minute of it presently passing through the water towns south of the river Yangtze.

We are very satisfied with yor service and all your personal attention. We would recommend your company and you personally to anyone at any time.

Regarding the cruise, we enjoyed it very much, the food, the itenerary and all the attention given to us by the rest of the crew. Be assured that we shall be contacting you whe we decide to visit China again.

Our best regards

Andy and Dolores

Hi, Wonder,

My travel consultant of your company was fast enough to answer my E-mail and patient enough to answer my question, making reservations and getting our questions answered was very easy.

The cruise experience was excellent, and the cruise exceeded all of our expectations! The service was impeccable, the shore excursions were exceptional, and our suite (We upgraded to the Celestial Suite) was out of this world fantastic! We had our own private sun deck to view China's incredible beauty from. Wow!

We will recommend this cruise to all our friends in Shanghai.

Robyn and Gavin

( The following pictures were all shared by Robyn and Gavin)

Robyn and Gavin Visited Yangtze River

Hi Wonder, 

Cruise was absolutely fabulous and I have the tickets in my hand .... 

Many thanks for your great service....

kindest regard

Jan & Peter

Dear Wonder,

Thanks. The trip was great. My travel consultant of your company was fast enough to answer E-mails and patient enough to answer my questions, and I really appreciate the timely responses.

The cruise was terrific. I would definitely like to recommend your company.

Li, Fei

Hi, Wonder, 

I am still in Yunnan, Dali today and Shaxi tomorrow.

My travel consultant of your company never missed a step to answer E-mails fast and patiently enough.

The service of the tour guides during the whole tour is very good.

I would  like to recommend your company.

Brent

Hi Wonder,

Sorry for the late response. Back from holiday to very busy work!

I have added my comments below.

You were great in answering questions and making all the arrangements. Thank you Wonder! The cruise was great fun. Leo out onboard tour guide was really helpful and informative. All the staff were incredibly friendly. Expensive drink prices my only real negative. I would definitely like to recommend our company.

Thanks for all your help.
Jonathan

Dear Bertina,

Thanks we enjoyed the cruise very much . 

Thanks you for your assistance with the booking arrangements. We are now back home in California after a spectacular trip to China

Kimberley Frampton

Hello Wonder,

the two train rides and the cruise are over, today there will be the third night train ride to Shanghai.

Everything Went perfect until now - and your help has played a big part! Thanks a lot!

At first the answers:

1.) Mr. Wonder Wang answered always very fast and had answers to all my questions, even when I had to ask a lot of things shortly before the Trip.

2.) The Cruise was very interesting, the day trips have been good organized, unfortunately there was fog, when WE visited the three gorges dam. 

3.) I would choose your company the next time as well! Everything went without any complications!

Of course, you can use this on your website, from home, I will send you some pictures...

Thanks a lot for your help,

yours,

Michael 

Hi Wonder,

Thank you for your kind wishes. We loved our trip to China and are eternally grateful for your help in making this Yangtze River Cruise from Chongqing to Yichang so wonderful.

Diane Bates

Hi Wonder,

The cruise was quite good. The cabins were spacious for a cruise ship and kept very clean. The food was ok. I would recommend they offer dinner the evening of the departure and lunch on the day of arrival - this would help justify the price, which is too high for what is provided on board now. They should also purchase some DVD’s for children.

The travel consultant-wonder was fantastic and responded to all my requests and questions immediately. I would be happy to recommend your company and especially Wonder Wang.

Amber Post

Dear Wonder Wang,

We truly enjoyed our River Cruise. Here are a few answers to your questions. Your service provided was always in a timely fashion. What’s more, the service provided on board and by the guides was very good. Although, there were only four English-speaking guests on board, we always felt well informed. And we will have no reservations recommending your company.

Best Wishes,

Hansruedi Maurer

Dear Mr Wonder,

I was going to contact you to tell we love the service of your company.

You were always fast, polite and attentive in the answers and very patient in organize the tour as we wished it. All the guides were on time, polite and efficient, following the schedule.

The hotels are all very good. The cruise from Chongqing was lovely and we had a wonderful trip in China.

Thanks!

Maria Tereza and Jose Luiz

Hey Mr Wang,

We arrived home today. Very tired but had a great trip.

The cruise was amazing and we were very pleased. The cruse staff were great, very friendly and accommodating. You are fantastic responded to all our emails promptly and came up with many different options for us. Also you were very patient as we kept changing our mind.

Sincerely,

Michael

Dear Mr. Wonder Wang,

Sorry for the delay in answering.The cruise staff was very nice and professional. Really good service at any time. As a travel consultant, you were really patient answering all our questions with many details about the entire journey.

Thank you for everything, I will recommend your services!

Angeles

Hello Wonder,

You were right to recommend this cruise. It was perfect. We had an amazing time. The crew were all friendly and helpful. The food was very good, with plenty of choices.

Thank you for always replying to my emails promptly and following with a phone call when you could not get hold of me. I will recommend your service to my friends. And thank you for looking after us Wonder, you provide a very good service.

Cheers

Michele

Dear Mr Wonder Wang

Please find hereunder the appreciation I have made in TripAdvisor:

I had a cruise from Chongqing to Ychang in Victoria Lianna Ship, from July 19 to 22. I must say I loved it. Not only the ship conditions are excellent, the food, the organization and the staff are really fantastic. But I would like to specially mention the name of my Travel Consultant, Mr. Wonder Wang who throughly and carefully arranged all my trip including my flight from Ychang to Shanghai. He is really a high qualified professional whom I will recomment to my friends going to China. I tell you TripAdvisor, you are lucky to have such a professional guy like Mr. Wonder Wang, you treasure him !!! Regards Sofia Matos, from Portugal.

Regards,

Sofia Matos

Dear Mr. Wang

Everything FANTASTIC , thank you, I will recommend to my friends, it was wonderful!!.

Thanks

Sofia Matos

Good day Wonder,

We are back to Canada now so let me take a few minutes to answer your questions.

Answers by e-mail were fast enough. Every time that we had concern, you always been able to answer quickly and accurately.

Our guide in Xi’an was perfect. Angela speaks English very well. She likes her job and we can see it. She was always on time, flexible on the schedule and her suggestion as activities, type of restaurant or show were just perfect. We also liked the grand Mercure Hotel, the site was fantastic. Driver was a very good one. We felt safe with him. Over all, a have an excellent guide in Xi’an, probably one of your best.

Over all the concept is excellent. Train or airplane reservation were done in a professional manner, nothing bad to say about it. To improve your service a little bit is maybe try to find a guide that fit with our personality. That could be done in sending a questioner that describe us so you can choose a good fit guide.

Thanks a lot

Luc and Manon

Dear WONDER,

Thanks for all your help with our cruise and tours. Your personal service was excellent and our tours and cruise was very, very nice.

The travel consultant is absolutely excellent. I commend Wonder Wang for his great service.

The tours were very nice and the guides were very attentive.
The cruise itself was even better that I expected and the trip through the THREE GORGES was beautiful. It was so good that I have recommended to our Chinese friends to take the trip as well.

Marshall and Sonia Slemrod

Dear Mr Wang,

Sorry for the late reply.

1. Your service was wonderful; answering all my queries in no time, giving me detailed itinerary, helping me out with alternative methods of payment etc. I appreciated that. I forwarded your company link to some of my friends too. I am a teacher at a college. We are also thinking of bringing a group of school children as they learnt about Rivers in their social studies. I hope to contact you in the future if this happens in the next academic year.

2. The cruise was wonderful. I had the time of my life. Wonderful food, amazing people, friendly and helpful crew members. And also lots of exciting programs and entertainments.

3. Suggestions: Well! It could be better if we can have some knowledge about lack of public transportation/taxi at the pier in Yichang prior to the trip. Or the company could provide shuttle bus etc to the city centre or airports etc with some charges. The harbour was a little far and no taxis at the harbour. It was hectic. Anyway, we sorted out at the end.

Overall journey was OK. Your company service was excellent. I hope to contact you again for the Tibet. Is it a good time to go in October or in December?

Thank you once again.

Regards,

Swe Mon

Hello Mr. Wonder Wang,

The whole journey was good with your fast and excellent replay to all my requests. Also the cruise service was overall good.

Kind Regards

Michael Heek

Hi Wander,

I am back in Bangkok now. I was really lucky with the weather on the gorge cruise. The service of the driver in Chongqing is very good. The help at Yichang station was particularly appreciated. The driver to Zhongshan and Dazu was very nice and helpful.

Thanks for everything and best regards.

Marc

Hi Wonder,

We have been back in Australia for about 3 weeks now.

We had a wonderful tour through China and want to thank you very much for your very efficient organization and coordination of all the different activities in the cities we visited.

We wanted it to be very special for my mother who is 84 years old and it exceeded all our expectations.

We were met at every city by very friendly tour guides, who were all prompt, and had good knowledge of their cities and made sure our stay was very pleasant.

The cruise on the Yangtze River was fantastic. We would have no hesitation in recommending your tour company to our friends in Australia and South Africa.

Thank you again for a wonderful tour through the highlights you showed is in China. It was very informative and all the tour guides were very friendly, nobody was ever late and the drivers and vehicles were generally very good.

We look forward to hearing from you again.

Kind regards，

Chris, Cheryl and Jean Rex

Dear Mr. Wang,

Your service has been prompt and very satisfactory. I'll use your service again if there is opportunity. And the cruise is great. The staff are helpful and efficient with very professional. Besides, the optional tours are well organized. Once again thanks for your help.

Mr. Thong

Dear Wonder,

Though this Cruise Tour has some interlude situation, but what pleased that you and your team guide have responded very well to go extra mile to get us on board even holding up the cruise for an hour for us, that is extremely commendable. We are still enjoying our cruise here.

Good night!

Regards, Edward

Dear Mr. Wander Wang,

I came back from China with plenty of nice memories about places, nature, food, tradition. Your service was professional. You gave me all necessary information, you answered fast to my emails.

The cruise was a very good experience. I liked the changing landscapes, excursions, facilities on the boat, a room, a variety of food, a choice of western and Chinese dishes. The local guide was the best from all excursions and gave many important details.

Thank you for your collaboration during our preparations for the cruise.

All the best for the future,

Aleksandra

Hey Wonder,

We thought your service was fabulous! You communicated so fast and clearly with us! We would use you again to book. The cruise was lovely and a good break in our holiday. They did try to include and accomodate us. The guy on the ship who spoke English was really good too. The room was great too.

Gwen and Clarence

Hello Wonder,

We are enjoying our time in China very much.Your service was excellent - nothing to improve on. Very quick to answer my questions and give good advice.We enjoyed the cruise very much. Our small group of English speakers meant we had excellent attention from our guides for the excursions.

Thank you for your excellent service

Dawn

Hi Wonder,

Sorry for keeping you waiting on our feedback! Since we got back we have been very busy – and haven’t had time to write you a feedback!

We are very satisfied on your services! When planning such a journey on your own – we were very aware on factors like logistics, convenience, security, payment and contact.

The cruise was really good to! Thanks for getting us upgraded – we enjoyed it a lot! The executive suites where luxurious and had an excellent location on the ship. All the way through we felt a high level of service and security – and it worked really well with the “onboard cruise guide” who spoke good English and was very helpful if we had any questions. The two guided tours of the ship good too!

The guided tour from Pingyao to Xian was really good. Johanna was very informative and relaxed. Both of the sights were really interesting and pick up, delivery and drive was really good.

Thanks for setting up the day in Xian on such short notice! It was a really good day – and the best guide we had on our journey! He is really good!

We appreciate your service a lot! Thanks very much for your help and patience. And we will off course recommend you and your company!

Best regards

Family Langagergaard / Martin

Hi Wonder,

We are ok, and the Yangtze Cruise was fine. Your service was fine, and you respond the mail very quick, and everything was as you described. The Cruise was a great experience, and staff was great.Thanks for the help and advices.

Venlig hilsen & Michael Boelt Jakobsen

Hi Wonder,

Sorry for the late reply, we just got back home.

I think your service was excellent. I want to thank you for organising the cruise for me, my husband and my father, we all had a wonderful time. I want to thank you also for arranging to have my father picked up from Chongqing airport by such a lovely guide. My father told me that she was punctual, very informative about Chongqing and China and she stayed with him until he checked into his hotel. This was a great relief for me as I was worried about him travelling on his own. The guide who collected us from Yichang after the cruise was also lovely, she made the drive from the port to the airport very interesting for us. She waited for us to check in at the airport and helped us order food.

Thank you for being so very polite and prompt to reply when I emailed you. Your English is very good.

We all enjoyed the cruise. The cabins were quite spacious and it was nice to have a balcony. The staff on the boat were all friendly and helpful.

I will recommend you and your company to any of my friends who travel to China.

Kind regards

Kathy

Hi Wonder,

We have recommended you to many people and will continue to do so.

Our trip is proceeding excellently. Tomorrow evening a friend will pick us up and take us to dinner. We upgraded our room in the Intercontinental so that we get use of the pool, breakfast, afternoon tea, Happy Hour and internet, etc. The view across the river to the city is worth the extra just by itself.

It helps to have room in our plans so that today’s late flight (2h late) doesn’t matter, so we stay relaxed. We try to always have a “Plan B”, which means that if something doesn’t work out, then we will still be OK.

Ilga has chosen a couple of things to do in Shanghai from your list of suggestions.

All’s well.

John

Hi Isabel,

Just to let you know that all of the arrangements that you made for me went off like clockwork and everyone was very helpful and lovely.

Thank you so much for making my Yangtzse Cruis a worry free experience.

regards

Sylvia Scaglia

Hi Mr. Wonder Wang

I think your service and the cruise was very well organized. The quality of the local quides was excellent.The staff at the ship was very helpful and amazingly, talented. Their performances every night were at the professional level.

Thank you for your assistance

Yours sincerely

Benita and Lez Berelovich

Hi Wonder,

The cruise was perfect: wonderful ship, good food (children enjoyed also Chinese one, which it's unusual for them here in Shanghai) and nice people at the table.

1. Your service was perfect, too. You answered me immediately, answering to all my questions and explaining carefully different choices.

2. As I told before, cruise was perfect. Except for the fog the day we arrived at Three Gorges Dam. But nobody can do anything for it.

3. My son says he would have liked a ping pong table on the ship, but he enjoyed the swimming pool. Regarding Chongqing, we have been by ourselves in Ci qi kou village and in Three Gorges Museum. We liked a lot the museum and David showed us the new Science and Technologic Museum and the big music Hall. I think it can be very interesting for foreigners a city tour in this new area on the north site of the Jialing River.

Next time we will come to China (in 2016, I believe) I want to come to Chengdu to see panda reservoir and Budda. For sure I will ask you to organize our tour.

Best regards

Beatrice

Hello Mr. Wang,

Your service was very good.

Thank you very much for your help.

Alice

Hi Wonder,

You did a FANTASTIC job for us. You helped through all the flight changes, boat change, hotel arrangements in Yichang and transportation in Yichang. We loved the cruise, saw some wonderful sights, thought the hotel in Yichang was great and Flora and the drivers were very nice.

I have given your name to our son as he thinks the parents of one of his friends at the university in Chongqing will be coming over in July. I told him I thought they should contact only YOU.

Thank you for all your help.

Sue Acton

Hi wonder,

We had good time on our cruise, your service and accommodation were excellent , staffs and service were good. Thanks.

Dear Wonder Wang,

I´m sorry it took me so long to get back to you. I had a little problem with my laptop and could not access my e-mails until now that I got back from China and San Francisco.

Also regret I could not contact you while in Chengdu. I particularly enjoyed Chengdu, beautiful city.

As for the questions you ask:

1.- My opinion about your service is very good!!! I hope you can provide me with more services in the future such as a trip to Lhasa including not air from Chengdu but land, bus or train as I understand that part of the attraction is the land journey whereas from the plane you do not  see as much. The plane is much more comfortable and faster but you miss a great deal as compared to going by land.

2.- The Yang Tze river cruise was fine but not spectacular. Maybe this is due to the fact that a few months I did the LIN River in Guilin which is magnificent.

The ship, stateroom, dining room and meals were OK. The cruise Director, a fine German lady did a wonderful job with very personal attention to me and other westerners.

As for the rest of the trip I attended the DOMOTEX Fair in Shanghai where I had a wonderful time since I was able to meet with relatives.

Hope we can be in touch for future arrangements. I also intend to go to Mongolia and wonder if it would be easier to get the visa in China a few days before flying to Ulan Bator or taking the train from Beijing.

Thank you again for your excellent assistance.

Hi Wonder,

Thank you very much.

Yes, century cruises did inform us. Thank you, David was waitig for us at the bus and assisted us to the station. He was most kind. He also refunded the rmb 200. Thank you. Once again, thank you for all your assistance.

We are having a very good holiday.

Kind regards

Ry no & San dy

Thank you Wonder.

The cruise was very nice.

Thank you for your help and service.

Best regards

Laura

Dear Mr. Wonder Wang,

first of all, let me state that the trip was really worth the money.

Ship was five star, accommodation in the cabin was excellent, food was variable. One small point, when having lunch or dinner in floor 6 of Victoria Anna there was only Coke, Sprite or water available followed later by coffee.

This was because the bar is on floor 5. However a Westerner is used to choose alcoholic beverages during lunch or dinner like beer or wine etc.

Regards.

Norbert Quinkert

So sorry wonder wang I'm traveling so email hasn't been easy!

Cruise was just fantastic, thanks for checking in. Did you need me to fill anything out as a review? I did complete one on the ship.

Thanks kindly for all your help. You made our stay in china much easier.

Merry Christmas

Viks

Dear Wonder Wang Consultant,

Many thanks for all your organisation in getting us on the Yangtze Cruise aboard Yangtze 2.

Your frequent correspondence with me right up to the day before the cruise (to tell us the actual pier we had to use) made life very easy.

The cruise was exciting and as the lady cruse director who looked after us and 6 other Westerners was delightful. We were kept well informed of on-board and on-shore happenings but not overwhelmed with too much talk or information.

All meals were excellent with a fine blend of Asian and Western food. The only suggestion I have in regards to meals is that Westerners really like coffee with all meals, not just breakfast.

I have already praised your own service to many friends and hopefully one day they will seek your services.

Once again, many thanks. 

Kenneth

Wonder,

Our tour arrangements were perfect. Anything we asked for was done very quickly. The whole process was so easy and the service was prompt and friendly. We also do not speak Chinese, you spoke and understood English helped greatly.

We would definitely recommend the service and if the need arises would be very happy to organize any required tours with your service.

Wonder thank you for everything, If we need any other tours in China I will let you know. Much appreciated.

Jillian Pieper