Victoria Anna

Hi Evelyn,

We really enjoyed our recent trip.

Everything was very good.

Booking with your company was easy with great communication.

We felt it was good value for money.

Onboard the room was clean and tidy and very well organised with meal times and excursion leaving times.

Many thanks,

Simon

Hi Wonder,

Thanks for the arrangement of the tour. Everything was well arranged and we have a good time. The tour guide and driver were knowledgeable, patient and helpful.

The hotels provided good service and comfort. The room were spacious and clean.

Will highly recommend to friends and relatives who like to visit.

Best regards,

Alice Low

Alice and Her Friends from Singapore Had a Wonderful Time at Zhangjiajie National Park in March 2024, tour made by Wonder

Hello Tracy,

Thank you very much for the very well-organized vacation. Everything went very smoothly, good hotels and good guides/drivers.

Regards,

Jan and Krystyna

Dear Wonder,

Thank you once more for all your patience during the planning, your support during our trip and your friendship. You are a great asset to Bamboo Travel and we wish you the very best for your future.

If there is one thing we thought could be improved, then I would inform clients about all available classes on trains, flights, boats etc. and let them chose their preference. For example for the long train trips business class is a very good option to find time to relax during the packed trip Also our trip would have been easier with business class on the flights without the 20 kg luggage restriction - and it seems the additional costs are not that high.. And on the Li river cruise was a much nicer and quieter upper deck with their own outside space, which would also have improved the experience.

Overall the trip went so well, every pick up and transfer was smooth and most of the guides were great. Oh Yes, one more suggestion: I would make the feedback for each part of the trip online, not paper based. The guides gave us the feedback from last minute at the station or airports, and as they "stand over you" when you fill it in / return the form to them it is difficult to be honest. Some of the guides were great, others not so much. It would be easier to give open feedback online directly to Bamboo Travel / you.

Warmest regards

Julia

Hi,

The cruise was great... Flight is delayed though (5:45pm now delayed until midnight), but the cruise was good. Great weather and wonderful staff

Hannah

Dear Rosalyn,

Good morning! The cruise changed a lot compared to my first time. I think major influences are the changing environment if Yangtze, different program, and much less foreigners. You might know that foreigners usually enjoy different programs with more physical activity (more hiking than shopping) and enjoy are more silent surrounding. So let’s say this cruise is probably meanwhile more for Chinese nationals than expats/foreigners but most important is I could see the changes of Yangtze over the last more than 10 years and we also found some new friends.

I want to especially thank you for the great service you provided, the super quick feedback and always checking in with me. It’s exceptional and you have my deepest thanks for that. Do you/your agency also offer other trips? Would be glad to find more cooperation.

I hope you also could enjoy some nice holidays!!!

Verena