Reviews of Yangtze River Cruise

Dear Rita,

Here are my answers to your questions:

1. How do you comment on your tour arrangements?

The arrangements were excellent, and everything went smoothly from start to finish.

2. Are you willing to recommend our service to others who are interested in visiting China?

Absolutely.

3. Do you have any suggestions on improving our services?

No, everything was just right.

4. Can we use your comments, photos, or other images from the tour for our website, brochures, marketing, and publicity? If yes, could you please send us some of your photos by email?

Just my first name will be posted, is this correct? If so, then yes you may! Photos are attached.

Additional Comments:

I had a fantastic experience on my Yangtze River cruise. The accommodations were clean, comfortable, and I especially loved the private balcony, where I spent much of my time relaxing and enjoying the incredible scenery. The food was good, with plenty of variety to suit all tastes. The excursions to the Lesser Three Gorges and Mini Three Gorges were wonderful, offering an up-close look at the stunning natural beauty of the area, from the lush forests to the towering mountains. Last but not least, I can’t say enough good things about the Three Kingdoms large-scale landscape performance—it was, without a doubt, the most spectacular live show I’ve ever seen. I highly recommend this cruise experience to anyone considering a visit to China.

The following photos were shared by our customer Gala:

Gala Enjoying Time in Chongqing in October 2024, tour made by Rita

Gala Enjoying Wu Gorge Scenery in October 2024, tour made by Rita

Gala Enjoying Time with Yangtze Gold 8 Cruise in October 2024, tour made by Rita

Gala Enjoying Feng Yan San Guo (War Fire of Three Kingdoms) Show in October 2024, tour made by Rita

Gala Enjoying Feng Yan San Guo (War Fire of Three Kingdoms) Show in October 2024, tour made by Rita

Gala Visited Shennv Stream in October 2024, tour made by Rita

Gala Visited Shennv Stream in October 2024, tour made by Rita

Thank you Tracy for the update.

Our trip has again been enjoyable this year, guided by Kimi (Xian) and Jamie (Chengdu). The train from Xian to Chengdu was comfortable. We look forward to the Yangtze cruise starting tomorrow on Thursday 24th October.

Regards,

Timothy

Hi Rita,

Thank you for all your help! You’ve been amazing

Stefan

Hi Juliet,

I am very happy during this cruise trip. The service is excellent. The staff is all the time and manger Stephen is very helpful. But I don't understand why the tips different between the local customers and the foreign customers.

Kenny

Dear Shirley,

We both enjoyed the cruise very much. I thought we would be having some free time but the entire cruise kept us quite busy. I have to say that I was initially quite worried as this is my first cruise but the whole journey was calm and smooth so I really did not suffer any bad effects during the entire cruise.

We joined 3 optional packages which were the 3 Kingdoms On Fire, White Emperor City and the Ship Lift. All of them were well organised and despite the rain during the visit to the White Emperor City, all of them were very enjoyable. Because of the 3 optional tours that we joined, we were also given a free visit to the ship's Captain's control room worth CNY 100.

We are very happy with the good service and communication provided by you during the pre-tour, purchase process and clear details provided making us confident to travel to Chongqing without joining a group tour from Malaysia. The ship staff were quite surprised that a Malaysian senior couple were travelling on their own as they used to receive a lot of Malaysians on group tours not privately.

We would like to express our utmost appreciation to you for making this cruise a memorable experience.

Thank you & best regards

SK Then & VS Lee

Hi Shirley,

Me and my family were very pleased with the cruise.

Service level was excellent, staff very helpful. Rooms and food did meet our expectation. Enjoyed the selection of VIP dining room.

Hi Rita,

1. The tour arrangement is comprehensive yet flexible. Because it's a private group so we have the freedom to make changes along the way yet still get to see and do everything listed on the itineraries. Kudos to the tour guide

2. Definitely will recommend China Discovery to family and friends.

3. Just keep providing your good service...

4. You may use my comments but keep it anonymous.

Dear Juliet,

The cruise was amazing

Thank you very much for everything

Best regards,

Christoph

Hi Rita,

As my trip is coming to an end tomorrow, I would like to express my appreciations to the following individuals who had made my trip possible and memorable.

1) Ms Rita Jiang for helping me to plan my itinerary from scratch and in my budgeting.

2) Mr Wine Wang for being a friendly driver-cum-tour guide in Kunming.

3) Mr Andy Wang for his untiring driving from Dali to Lijiang and Shangri-La for sightseeings.

Both Wine and Wang speak good English and are knowledgeable about sightseeing attractions and local authentic food outlets. I would definitely recommend them to any of my friends and travel buddies from around the world who speak only English.

Last but not least, thanks to the Government of China for granting 15-days visa free entry to China for tourists who hold Australian passports, among many other countries. It’s timely to open up China to the world to see for themselves a modern China blended in with history-rich ancient cities, towns and villages in multi-minority communities of Yunnan Province from a tourist perspective.

Once again, thanks to Rita and her team.

Best regards,

Ping

Sydney, Australia

Hi April,

I am still traveling and not back to Singapore. Regarding the cruise, my wife & I enjoyed very much. It was very well organized & the food spread was excellent. There are wines provided during meals and service was excellent. The embarkation process was smooth & I have to commend century victory staff for a job well done.

Thank you for helping me to book this cruise.

Regards,

Mr Yak

Hi April

My husband and I completed our most wonderful experience and memorable time on the Century Glory Cruise.

We wish to thank you very much for all the pre-cruise arrangements and prompt replies to all our enquiries.

Kind regards,

Tan

Dear Vivien,

Now our vacation is over again. It was a very nice three weeks in China, but it was also very tiring because of the heat. The trip with the Victoria Jenna was excellent. Everything was well organized, the care from the staff and tour guides, the cabin and the food were impeccable.

We are very positively impressed by China and its development.

We wish you and your child the best of health.

Kind regards

Ursula and Dieter

Hi Wonder,

It has been a most enjoyable experience! Thank you!

Best regards,

Bart

Hi Wonder,

We very much enjoyed the cruise thank you. Especially made welcome by Austin on the boat who looked after us English speakers extremely well. The room was comfortable and all the activities very appropriate and well organised. We also used the swimming pool on the boat twice or more times.

The documentary about the three gorges shown in the cinema the night before our visit there was excellent in helping us to understand what happened with the dam. It could have been better publicized but we managed to get there and really enjoyed. However the visitor site of the dam needs to have more English captions for us to really appreciate. We were surprised how little English translation there was at the biggest dam in the world.

The place where you embark on the boat in Chong Qing was more difficult than I had imagined - there was nowhere really to park. Not sure what you could do as a solution for that?!

Thank you for arranging for us,

Denise.

Hi Dear April,

Thank you for following up with us. Crystal and I had a great time on the trip. The trips you helped plan and booked for us went really well as planned.

The tour guide David and Sally are both very friendly and knowledgeable about the tour sites. The Chongqing Metropolitan Hyatt hotel is at a very nice location, walking distance to the Hongya Cave. We enjoyed the great night view of the cave, river and Chongqing. Crystal even did customized photo shoots.

The cruise ship Century Oasis is very nice as well, including nice room, delicious food, spa, top deck and their staff are very friendly and attentive to the guests. The off shore attraction tours are well organized, and we joined the English group. Crystal is amazed at the Feng Yan San Guo Show, very much interested in the Chinese culture. We enjoyed the great views along the river, and got lucky in seeing the water discharge of the three Gorges Dan. Overall we had a wonderful tour and cruise! We really appreciate your great service, excellent communication and very attentive to our needs.

Please some photos.

Mrs Sun Enjoying Time on Century Oasis in July 2024, tour made by April

Mrs Sun's Group Visiting Three Gorges Dam in July 2024, tour made by April

Mrs Sun's Group Visiting the Three Gorges on Century Oasis in July 2024, tour made by April

Mrs Sun Visiting Fengdu Ghost City in July 2024, tour made by April

Thank you. The pictures will be really helpful. Either, or both would be good depending on the types of tour available.

On another note, can you send me some info about guided day tours around Chongqing? Either links or brochures are good

Samantha

Absolutely fantastic, can’t fault. On board food was awesome and me being vegetarian they even made me special meals each day. Staff were wonderful. I also had laundry done, no issues and very good price. Bar was well stocked and well priced. I also got a foot massage and my daughters hair washed and blow dried also value for money.

Concierge did only once on check in to offer an upgraded package for food and cabin. Then never asked again which was perfect.

Porters hired by ship in Chongqing tried to charge me 100rmb for their service but the English speaking concierge told them off very sternly.

Shore excisions included were awesome. I only did 1 optional which was the show on the second night which was absolutely amazing, it felt like I was in the show.

Only complaint is the ships announcements came into cabin speakers.

Some pictures attached

Dane enjoyed the crew's performance onboard Victoria Jenna in July 2024, tour made by April

Thank you so much, Evelyn!

So pleased that the train has been changed. The service has been impeccable! Thank you!

Kind regards

Ling

Hi Wonder,

The tour is great,we enjoyed it very much,as well as the cruise

I could like to thank you for this wonderful tour of ours. Everything is just perfect ,you as our consultant,you are really great,you really did your best to arrange it the way we wanted.

The tour guides and the drivers are friendly and courteous,they are really good in what they are doing

The accommodations are nice and clean,location is good, hotel's staff are nice and helpful.

Definitely we will recommend your company to any of my friends who is planning to visit China, and me and my daughter are planning for another tour,

Thank you so much.

The pictures will follow soon

Sincerely

Ruby and Gigi

Hu Tracy,

Yes i think overall is good .. for the hotel , guide and driver and cat especially we like hotel shangrila , hotel in Turpan , Guangzhou westin .

The food is ok , but because we dont eat too spicy food , so maybe limited . But the vegetable is good ..

Btw the tour with my friend still not yet decided , because some of them been to Beijing , Shanghai . But if i suggest to yunan maybe too much . Some of them are moslems so they dont eat pork ..

So I suggest we go to chongqing and maybe xiamen .Because we can can old and new china .. in chonqing .

Do you think its suitable ?

Maybe 4 /5 days in chongqing

2/3 days in xiamen ?

Ww are school friends so they are akready 67-68 yrs . Some can not walk too much and some are moslems do not eat pirk

What do you think? And suggest ?

Thank

Fentty

Hi, Jack - We had a great time on the cruise. Luckily we had chance to go to Chongqing to see the train through building and the night lights of Chongqing. We really enjoyed the FengYanShanGuo show. It was amazing.

Thanks.

Ted

Hi Evelyn,

We really enjoyed our recent trip.

Everything was very good.

Booking with your company was easy with great communication.

We felt it was good value for money.

Onboard the room was clean and tidy and very well organised with meal times and excursion leaving times.

Many thanks,

Simon

Hi Evelyn,

Thank you so much for reaching out. I apologize for the delay, we have been very busy in our last few weeks of our China trip.

In regards to feedback for the 12-day cruise, it was fantastic. We were the only people on the boat who didn't speak Chinese and yet we felt so welcome and included. The staff (whether they spoke any English or not) went out of their way to treat us with kindness and incredible hospitality. One of the cruise managers, Leila, often came and interpreted for us exclusively while the other cruise manager was explaining things in Chinese. The tours were fantastic. We were able to learn so much about the different areas that we visited and every location was beautiful. And the food! Everything we ate was delicious. The chefs did an amazing job in providing wonderful food for every meal.

We have one very strange request. Whilst on the boat, there was a sauce there called noodle companion. If you could put us in touch with anyone who might know the recipe, we would be so grateful. We've been trying to find it on our whole trip through China because it was so delicious.

All in all, this was amazing experience and one of the best things we did in China. Thank you again for helping us organize it and please let us know if there's anything else you need from us.

All the best,

Courtney

Dear Evelyn,

We enjoyed the cruise very much and overall, we were fully satisfied with the journey:

- everything went smoothly and without problems (booking of journey, onboarding, attendance during cruise, check out)
- friendly staff, attentative service in restaurantgood attendance of passengers, english speaking staff was always available
- buffet choice good, some more variation in the dishes offered would be great.

Kind regards,

Martin

Dear Evelyn

We are back. We are at home after 4 weeks wonderful holiday in China.

Your help was excellent.

Many thanks for all. You and your colleges did a very good job, very perfect, flexible and very very kindly.

Many thanks from us from Germany Berlin,

Gaby and Eberhard

P.S. When a friend want go to China i will suggest him your help

Part of the Wechat Greetings and Feedbacks between Andreas and Phoebe

- 27 May 2024

P: Good morning, Andreas!
How is your Yangtze Cruise Tour? Is everything ok??

A: Hi! Yes, everything fine. Thanks. Very nice cruise.

Dear Amber,

Thank you for your support.

The journey was very nice, we were very satisfied especially with the crew.

Nice greetings,

Lora

Part of the Wechat Greetings and Feedbacks between Svetlana and Phoebe

- 21 May 2024

P: Was the hot pot delicious tonight? Did you feel it spicy?
S: It was super! It was too spicy for me, so I ate the mild version. but my husband loved the spicy one!
P: and how about other parts in Chengdu?
S: All were interesting. Leshan Buddha was amazing. Sichuan opera awesome, my husband still trying to figure out how they changed masks. and panda were so cute.
We love Chengdu. The hotel was also very good, modern, and great location.

- 26 May 2024

P: How about your Chongqing and Yangtze River Cruise tour? did you see the night view of Hongya cave
S: The cruise was awesome! David our Chongqing guide was excellent. Chongxing was our biggest surprise.
P: Haha, Chongqing's night view is truly amazing, and we call this mountain city 8D City.

- 29 May 2024

P: Is sunny day in Huangshan, right?
S: Yes, we got lucky with the weather. Sunrise and sunset.

- 30 May 2024

S: Phoebe, thank you do much for organizing our tour in China, Great job!

Svetlana and her husband visited Chengdu Panda Base in May 2024, tour made by Phoebe

Svetlana and her husband visited Chengdu Panda Base in May 2024, tour made by Phoebe

Svetlana and her husband enjoyed Chongqing Hot Pot in May 2024, tour made by Phoebe

Svetlana and her husband visited Mount Huang in May 2024, tour made by Phoebe

Svetlana and her husband enjoyed the stunning sunrise of Mount Huang, tour made by Phoebe

Nihao RITA.

My family and I truly enjoyed every minute of our China tour. You've met and exceeded our expectations.

We've given our feedback to KEVIN, JIM, EILEEN, AIRA, and LINDA, but I also plan to email you my feedback to this unforgettable tour. You should get this by next week.

Very much worthwhile.

EDGE

Itinerary for reference: 15 Days Beijing - Chengdu - Chongqing - Yangtze River Cruise (Chongqing to Yichang) - Zhangjiajie - Xian - Beijing

Dear Evelyn,

I love every moment of it. Thanks to you to be such a good coordinator. I definitely recommend my friends to use your service.

Thanks

Hello Rita,

The cruise was wonderful and perfectly organized. The best things were:
- perfect organization,
- nice Amie, who made me feel welcome,
- very good food; there were enough healthy things for me f.e. salad, fruits, vegetables,
- cappuccino in the bar
- perfect organized (optional) tours

There are some things I would change if I were you:
- Cappuccino should be included and available for breakfast, I had to ask twice and then they brought it (for € 5, what is very expensive; the other days I went to the bar myself);
- my neighbours (cabin 408) were strong smokers and were smoking on the balcony all the time. The smoke came over to me (when the boat moves), so I couldnt sit on the balcony. Non-smoking should mean, that it is not for smokers. In Germany smoking is out and the people think very much about health. Moreover they were talking at 4.30 h, so I couldnt sleep anymore.
- the announcements in the cabin are annoying. I dont need it. The schedule is enough. I asked them to turn off the announcements and they did :-)

So, it was a wonderful experience and everything worked well.

Best regards from Germany

Dr. Sabine Kohley

小王好，回到曼谷一切整个旅行都很顺利。感谢你们的安排，这4 天在湖北留下了美好的意义。

Sitharan

HI Jack,

Firstly congratulations wishes to you been married, have a lovely and joyful journey a head of your marriage.

Regarding my trip on yangtze river cruise.

It was lovely, wonderful and joyful for us.

About the cruise. It is well managed and the staffs welcome us with highly hospitality.

I highly recommend it to my friends.

Radha and Sushila visited the 816 Nuclear Military Plant in April 2024, tour made by Jack

Oh congratulations then Jack!

Yangtze River Cruise could be better if the weather was great. We love our room though however should improve on sound proofing the room. Guide Betty for White Emperor City spoke excellent English. We were disappointed with the dual language guide for Three Gorges Dam Project. He spoke Mandarin most of the time and we could barely understand!

Sharon

Hi Jack,

Sorry for this late reply. I had a very busy day today running errands here and there, so many things to attend to after my return from China!

The Dazu tour was great! David was a great English speaking guide and he took care to go through with us the history of Dazu Rock & The Beishan Carvings. He was very knowledgeable, nice and friendly. Then he took us to a nearby Restaurant for our lunch, the food was good and the price was reasonable. Unfortunately we couldn't converse much with the driver as he can't speak english and our Chinese was quite limited but he was very pleasant and nice. The car was nice, clean and comfortable. All in all, we had a great day!

Oh, we enjoyed the Yangtze Cruise too ... there were a lot of activities to do on board if we chose not to join in the excursions. 4 days 3 nights just flew by so fast, which meant, we had a great time. The Officers and Staff on board the cruise were very welcoming, friendly and helpful, which made our stay very nice and comfortable.

The transfer from Yichang Three Gorges Dam Centre to Yichang East Railway Station went smoothly and without any problem. With the help of the Cruise Manager Allan and Vivian from your side, we were able to finalise the final details of the transfer. We arrived at the Yichang East Railway Station at about 13:30, with plenty of time to spare before our train left for Chongqing at 14:45.

As for the train tickets, thank you very much for your patience and your time in getting us the train tickets back to Chongqing on the 30 April, at no extra costs. It was a very great relief when we heard that!

All in all, we were very happy with your services! Both you and Jason were very professional and were there to help us with our itinerary along the way and everything went well as planned. I would definitely be in touch again when I plan my next trip to China.

Thank you again and may you have a great day!

Warmest Regards,

Kat

Hi Wonder

Can I think you fit all your help, everything went to plan and Sally was exceptional, she was very well spoken, easy to understand and full of information and felt she actually wanted to help us decide what tours were best for us. Many thanks again and I will recommend you should anyone I know be travelling to China!

Bill and Michelle =

Hi Rita,

Thank you. Yes we have recovered well. We really enjoyed the trip.

Steven Visited the Stone Forest in Kunming in April 2024, tour made by Rita

Steven Visited Pudacuo National Park in Shangri-la in April 2024, tour made by Rita

Steven Visited the Songzanlin Monastery in Shangri-la in April 2024, tour made by Rita

1. About Luggage Pickup and Cruise Embarkation Arrangement

Hi Amber,

Thank you very much for your kind assistance for our coming holidays on the cruise and tour of Zhangjiajie. I am truly appreciating your good and fine services rendered to me in arranging for this trip. I shall recommend to anyone who would like to spend their holidays in China to contact you.

Looking forward to having good holidays as per your arrangement.

Kind regards,

Yaovaluk

2. About the Amazing Cruise Tour with Century Glory

Hi Amber,

We truly enjoy our cruise very much.

The ship is quite new with modern look. The room is very comfortable. We enjoyed every meals on board. Lots of varieties with good qualities and different menu for everyday. Their cooking was very good too. We signed up for all optional tour except Ship lock as my husband needs to have business meeting in Yichang.

I am very impressed with the cruise manager who was concerned about us meeting with Lily tomorrow and offered to call Lily to ensure that we would meet Lily before going for the excursion. I gave him the number and he arranged with Lily to come up to the cruise to meet us. That's very kind of him.

Definitely, I am very pleased and enjoy my cruise holidays very much and look forward to our Zhangjiajie tour.

Once again, thank you very much Amber for your arrangement for us.

Kind regards,

Yaovaluk

3. Feedback to the Zhangjiajie Tour Guide Lily

Hi Lily! Yes, we are on our way to the train station.

Thank you very much, Lily, for your hospitality and guide during our visit to Zhangjiajie. We truly enjoy our trip especially with your guide and leading the tour.

Hopefully we can come back again. Please keep in touch.

Wishing you safe journey back home to Changsha.

Hi Wonder,

Thanks for reaching out.

We had an awesome time in Zhangjiajie!

1. Yes we had a great travel consultant/guide. He was very good at explaining for us as well as the kids. On the side he was a great Chinese tutor for our kids 😊.

2. This was a good arrangement: spacious cars and the hotel was basic but good.

3.Yes definitely.

Best regards,

Arjen

Review from Steven Regarding Xian Guide Sally

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she's very knowledgeable in China's history. We had lengthy conversations and I've learned much from her.

Regards,

Steven

Review from Ghulam Regarding Hangzhou Hotels and Hangzhou Guide Lulu

Hi Wonder,

Thank you for the prompt followup. We moved to a new hotel ( Holiday Inn) and it is significantly better than what we encountered last night.

Our guide Lulu was also very helpful. Additionally, as a guide, quite impressed with her knowledge, personality, etc., as well as with Sally (Xi'an).

Cheers

Ghulam

Hi Evelyn,

The Cruise Tour is very good. We all enjoyed it.

Overall we are happy with whole trip. Local guides are extremely helpful

Thomas

Hi Wonder,

We wanted to take a moment to express our heartfelt gratitude for the great experience we had aboard Century Oasis. As a family, we've traveled to many places around the world but this trip truly stands out as one of the most memorable.

Thank you Wonder from yangtze-river-cruises.com for helping us to arrange the cruise. Your attention to detail and excellent customer service made the booking process smooth and stress-free. We couldn't have asked for a better experience, and we're already looking forward to our next adventure with your company.

Also thanks to our amazing cruise manager Allan Chen and all the cruise crew members on Century Oasis from Chongqing to Yichang. From the moment we stepped on board until our final farewell, Their attention to detail and dedication to ensuring a fantastic experience for all passengers was evident.

The ship's cleanliness, quiet ambiance, and outstanding service truly made our time on board feel like a dreamy escape from the hustle and bustle of everyday life. It was a haven where we could relax, unwind, and immerse ourselves in the spectacular scenery of the Yangtze River.

Thank you once more for all your unwavering assistance, warmth, and for continually watching out for us. Can't wait to cruise again with someone as awesome as you leading the way!

Regards,

Andy

Andy and His Friends Taken an Amazing Photo of the Kui Gate, White Emperor City in April 2024, tour made by Wonder

Andy Enjoyed Himself on Century Oasis in April 2024, tour made by Wonder

Andy and His Friends Taken a Shore Excursion to Explore White Emperor City in April 2024, tour made by Wonder

Hey, it was a nice experience! Thank you️

Evelyn, many thanks for your organizations… All works very well

Hi Rita,

Thank you again for your assistance with our tour. My wife and I very much enjoyed our 11 days in China, and hope to return to see more of your country in the future.

Let me start by saying that when I began thinking about luxury travel to China, I considered four possible agencies to help me -- Abercrombie & Kent, Kensington Tours, Audley Travel and China Discovery.

The only real problem we had during this trip was with cars. I am a very tall man (two meters tall) and recently had leg surgery, so I needed a lot of space for my long legs. Of the various cars we used in our various stops, the only one that was truly comfortable was the Toyota Velfire/Toyota Alphard.

The Buick GL8, which you originally recommended and we tried in Shanghai, LOOKS like a large car, but in fact has relatively little room to stretch out long legs in the second row. It is not really suitable for a tall person. The Mercedes was somewhat better, but the only one really good for a longer day of touring was the Toyota.

I had no objection to paying more for the Toyota, and wish these had been arranged at all stops. They are increasingly common in China, and would have made our travels considerably easier.

I would also say that while we only had 11 days for this tour, you might want to recommend that travelers spend a minimum of three days in Chengdu and Xi'an rather than the two we had scheduled. There is simply too much for two days, and as a result, we cancelled a couple of things because we simply wanted more time to relax and rest.

The cruise on the Yangtze Explorer was very nice, but I had thought there would be an opportunity to see the Three Gorges Dam. I had not realized that in Yichang, we would be boarding 20 kilometers up the river from the dam and would never really have an opportunity to see it. The best day of the cruise was the first full day out of Yichang when we sailed through the major Gorge. I also think you might wish to caution travelers thinking about a Yangtze trip that in Chongqing, there is no escalator and passengers boarding or debarking need to climb up or down a LOT of stairs to the river. This was impossible for me, and if a group of men had not carried me up the stairs on their shoulders, I probably would still be on the river. But even my wife, who is in quite good physical condition, had a hard time going up all the stairs.

In Chengdu, we were very glad that we decided to take the longer trip to see the pandas at Bifengxia. This is a beautiful location, and because it is not at all crowded, we had an opportunity to see a lot of pandas up quite close and it was certainly a highlight of the trip. We were VERY impressed by the city of Chengdu, which most westerners are not familiar with, and hope to return to see more of it another time. Your agent in Chengdu was also excellent.

In Xi'an, the terracotta warriors were another highlight of the trip. They are amazing. Our hotel there (which we booked separately) was the Ritz Carlton, and I would just observe that it is NOT up to the high standard of the Ritz Carlton in Chengdu. We plan to communicate with Ritz Carlton about this separately.

Your guide in Xi'an was a historically knowledgeable person and when we cancelled a couple of tour stops because we were tired and preferred to rest, I think she was concerned you might think she had not done her job. She was a bit rigid about what we should do, but was a very helpful and knowledgeable person. She also took us to a theater performance there that was excellent. Your agent in Xi'an, Mary, on the other hand was very resistant about the car we wanted, and I think made that stop unnecessarily stressful.

In all of our stops, the assistance provided in getting into and out of airports and train terminals was excellent. We were extremely impressed by the bullet trains, and business class is definitely what I believe most luxury travelers would prefer.

The drivers in all cities also were excellent.

Otherwise, I again appreciate the efforts you made to put this trip together for us. China has been a definite high point in our world travels, and I want to thank you again for your personal concern and efforts.

I would (and will) recommend you and China Discovery to anyone seeking to tour China.

Until next time, best regards

Milton

Hi Phoebe,

See my response below.

Phoebe Gao was very responsive and helped me to join a spring Yangtze cruise from Yichang to Chongqing. She is very thorough and promptly and answered my numerous questions.

The ship's staff were very friendly and helpful, especially the cruise director who was my English speaking contact. The buffet meals were delicious and had a good variety of choices.

I thoroughly enjoyed this cruise and learned about the Yangtze River area culture, the magnificent dam and its ship locks. The tour company and cruise process are highly recommended.

Jim

Jim Enjoyed His Visit to the Tribe of Three Gorges in March 2024, tour made by Phoebe

Hi Wonder,

Thanks for the arrangement of the tour. Everything was well arranged and we have a good time. The tour guide and driver were knowledgeable, patient and helpful.

The hotels provided good service and comfort. The room were spacious and clean.

Will highly recommend to friends and relatives who like to visit.

Best regards,

Alice Low

Alice and Her Friends from Singapore Had a Wonderful Time at Zhangjiajie National Park in March 2024, tour made by Wonder

Hello Wonder,

The cruise was a great success and we were all very happy and satisfied.

Corresponding with you was very efficient and your patience in helping us with all our problems was remarked by each of us!

The ship was really first class: the rooms, the meals, the personnel, the arranged tours, in a word: everything was over our expectations and we would certainly recommend your services to any friend who might be interested in the Three Gorges Cruise.

Thanks once again for your help and all the best!

Giovannni

Dear Wing Zeng

My family and I have now arrived safely back at home in Bangkok. We had a wonderful time on the cruise, and we would like to thank you very much for assisting us on the whole process, from booking the cabins to arranging transportation from Jingzhou to Maoping port. We are very impressed with your service.

I highly recommend your service to anyone who wants to take the Yangtze cruises.

Thank you again for helping us arrange this wonderful trip!

Sira

Sira and His Family from Thailand Enjoying Sailing through Wu Gorge in March 2024, tour made by Wing

Sira and His Family from Thailand Had a Good Time on Century Oasis in March 2024, tour made by Wing

2024 first feedback to the Chongqing - Shanghai Yangtze Panorama Cruise

- weather not too good, but warm greetings and prompt replies make for a satisfying journey.

-April 9, 2024-

It's a gloomy, wet and rainy day in Guangzhou, but you really brighten up our day by saving us from missing our cruise!

-April 10, 2024-

Good morning Samantha. FYI, we've checked in, checked through security and waiting to board the flight to Chongqing. Thanks again for your help

-April 11, 2024-

Thanks Samantha. We have a very good day. We are now safe on board and well fed.

-April 16, 2024-

Good morning Samantha. Yes we are enjoying the cruise, learning a lot about Chinese culture and cuisine. The weather however, is not cooperating. It's been cloudy, windy, cool and wet, not good for picture taking.

-April 17, 2024-

Weather was very bad in Jiujiang yesterday, so we had a very short excursion and couldn't see the real face of Lushan. Then it got worst as the ship couldn't set sail until this morning and missed Chizhou and Mount Jiuhua entirely. But it's what it is. No body can control the weather.

-April 21, 2024-

Sorry for the late reply. Sunrise was very nice and checked us into a nice room at 8:30 am. It's been a while since we were in Shanghai, and it is a wonderful, clean city that's very vibrant.

It has been sunny and warm the last four days.

Jordan

Hi Tracy,

My husband and I had a great time in Yunnan. We enjoyed every place we visited and the food we tried.

The guides are knowledgeable and thoughtful. Drivers are professional and reliable. The itinerary is efficient with a lot of culture elements combine with beautiful sceneries.

We are very happy with the entire trip.

Thank you for making this arrangement for us.

Best regards,

Crystal

Dear Evelyn,

We are having a wonderful time onboard the ship. Even though the ship is delayed for one day due to weather, the cruise company managed it so well that we're able to complete the original itinerary. That's a great achievement.

The staff onboard are excellent, I think it's a 6-star service.

Yes, the tour to Qu Yuan's hometown is a wonderful surprise for my wife especially and myself, it's like a bonus :-)

Hope you have a nice day.

Brgds

H. C. Chong

Thanks Evelyn for your good service and follow up.

Indeed we are thankful for your help especially giving us advise on the train ticket from Yichang to Chongqing and other help rendered.

Will definitely refer you to any friends who would like to go for the cruise.

All the best and God bless you.

Regards

Ling Khoon Lan & Tan Chee Siong

Hi Rita,

1. Tour arrangement was swift and met the experiences we wanted to see in Harbin.
The driver and tour guide were efficient and on time.

2. I would definitely recommend your service to others who have an interest in exploring China.

3. No suggested improvements. Keep doing what you are doing!

Gabriella

Hi Rita,

I am very satisfied with your arrangement of my tour in Hangzhou. The tour guides and the transportation are done professionally.

I definitely will recommend your services to others. Your service is excellent and I don't see any need for improvement.

Thank you very much for your good work. Wish you a Merry Christmas and a Happy New Year.

George Lee

(Mr. Lee's Travel Route: Hangzhou - Wuzhen - Hangzhou - Suzhou - Nanjing)

Hi Phoebe,

Sorry for missed out your email as I'm very busy after back from China.

The cruise is very good and we feel happy on the arrangements.

Thanks & regards,

Helen Khoo

Dear Tracy,

I would like to thank you for arranging this trip which was truly appreciated.

The services provided were excellent.All the guides and drivers were very professional and helpful.

The Century Victory cruise can be rated top of the line.

Will ask you to book our next trip in China again.

Best regards

Yu May Wong

(Mr. Wong's Travel Route: Chongqing - Yangtze River Cruises - Xian - Changsha - Zhangjiajie)

Feedback to China Yangtze Tour Arranged by Evelyn Ma of China Discovery:

Yangtze River Cruise Tour

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant.

Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

CRUISE EXCURSIONS

5* - Feng Yan San Guo; 4.5* - Shennv Stream; 4* - White Emperor City; 3* - Fengdu Ghost City

Jiuzhaigou 2 Days

The weather was great.

Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG.

Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps.

Unforgettable 2 days~

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days.

Thank you for your wonderful service.

Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Melvyn and His Wife from Singapore Visiting the Kui Gate, White Emperor City in November 2023, tour made by Evelyn

Melvyn and His Wife from Singapore Enjoying Onboard Leisure Break, Century Oasis, tour made by Evelyn

Melvyn's Wife from Singapore Visiting the Three Gorges Dam in November 2023, tour made by Evelyn

Melvyn and His Wife from Singapore Visiting Jiuzhaigou and Huanglong in November 2023, tour made by Evelyn

Hi Ms Gao

Thank you, the cruise was All ok.

Best regards

Peter

Hi Jack,

Thank you Jack and staff of Chengdu Bamboo for helping to arrange for our cruise to Yangtze River with Century cruise. He also provided me with the information needed to ensure a safe trip and timely trip there.

My elderly parents and I enjoyed our cruise onboard Century Oasis. The sights are beautiful and the attractions well organised.

Joe

Hello Jack.

My wife and I wish to thank you for your recommendation. We also want to compliment the crew and the management of the cruise company. The ship is beautiful and the service is outstanding. We have now been here for 24 hours and are enjoying every minute on the boat and the tours. It has beyond our highest expectations so far.

Once again, thank you for your patience and dedication through the whole process. Kindly convey our appreciation and gratitude to the management and crew of the vessel and the owners.

Yours very sincerely

Bjørn

Dear Jack

I just want to let you know that we had a fantastic cruise tour with Century Victory and its highly competent and kind staff.

The cabin was very fine, so was the restaurant and the excursions. We chose the ship lift tour in the end which was also amazing.

Once again thank you so much for your assistance in making this tour possible.

Best regards,

Birte and Per

Loved the cruise - especially the included excursions, special arrangement for English speaking guides, new boat, and friendly service!

Carolyn from the USA Visiting the Exclusive Shore Excursion Arranged by Yangtze 3, the Goddess Sky Road, in November 2023, tour made by Wonder

Carolyn from the USA Had a Pleasant Vacation on Yangtze No.3 Cruise, tour made by Wonder

Carolyn from the USA Boarded the Yangtze No.3 Cruise in November 2023, tour made by Wonder

Hello Wing,

We thoroughly enjoyed the Yangtze Cruise & the upgrade to Shangri-la suite was well worth the extra cost. The 3 Gorges Tribe visit was a highlight as were the visits to pandas, Wuhou Shrine & Renmin Park in Chengdu.

However, the 3 Gorges Dam visit was not enjoyable with guides screaming into microphones & in fact it is easier to see it from the road. The 10rmb to get ticket for golf cartride is only small amount & is during the tour so it should be included in the overall price.

Hi Zeva, Chongqing trip so far so good. Did 12000 steps of walking!

The cruise is very satisfactory. Tomorrow is the last tour.

Hotel at Yichang is good. Wanda is three doors away, with restaurants on 3rd floor.

Hi Rita,

The ship is fabulous and thank you.

Hi Rita,

Perhaps a longer time would do. It would be good to end at past 5 instead of before 4pm. Felt like we didn't see quite enough. But otherwise it was a decent trip.

It was a very nice experience overall. Really enjoyed it.

Good morning Miss Evelyn,

Below are my comments:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, excellent.

2. How do you comment your cruise booking arrangements?

Good

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes

4. Your general opinion on us?

Very professional, trustworthy, helpful.

5. Do you have any suggestions on improving our services?

Will be good if the service consultant could use WhatsApp or other medium more commonly used in other countries instead of WeChat for communication. Most other countries don't use WeChat

6. Can we use your comments of our service, the photos or other images that you took for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

Yes.

LING

Hello,

We had a great time thank you. We were grateful for the upgraded cabins. We enjoyed the underwater museum and evening show excursions very much. The sky road was also enjoyable. The lesser three gorges excursion was quite long, if we had known how long it was going to be we may have decided to skip it, or at least go prepared with drinks etc.

The lead tour guide on board was great. Although we were a bit disappointed there was no real farewell. The final day felt very rushed. It seemed like there was more to do at the three gorges dam like the underwater gallery but we didn't have the time to see it.

The service onboard was very good. Very attentive staff. Given the price I would have expected a bit better quality food. The select was good but often the buffet items had gone cold and weren't replaced with fresh. I think a better selection of wines, including a nicer house wine would help attract more western guests too.

Hope that's helpful.

Claudia

To Leo,

We enjoyed the trip very much, both cruise and Chongqing tours. The ship was fine and new. The food was reasonably good. The guides were excellent. Crew were helpful.

I would prefer slightly better hotels during Chongqing trip, especially in Wulong. The breakfast could be better.

Also a list of recommended restaurants for the dinner could be useful.

Overall we had a great time and would be happy to use your company service for our future trips in China.

Alexey

Hello Tracy,

Thank you very much for the very well-organized vacation. Everything went very smoothly, good hotels and good guides/drivers.

Regards,

Jan and Krystyna

Dear Rita,

Yes, we enjoyed the cruise very much, thank you! Let other clients know the main entrance has moved to just south of #11.

Stephen

Ms Zeng,

Thank you for following up on us. We both very much appreciate your good support, effort and kind assistance.

Kee up your good work.

Ricky

Dear Wonder,

Thank you once more for all your patience during the planning, your support during our trip and your friendship. You are a great asset to Bamboo Travel and we wish you the very best for your future.

If there is one thing we thought could be improved, then I would inform clients about all available classes on trains, flights, boats etc. and let them chose their preference. For example for the long train trips business class is a very good option to find time to relax during the packed trip Also our trip would have been easier with business class on the flights without the 20 kg luggage restriction - and it seems the additional costs are not that high.. And on the Li river cruise was a much nicer and quieter upper deck with their own outside space, which would also have improved the experience.

Overall the trip went so well, every pick up and transfer was smooth and most of the guides were great. Oh Yes, one more suggestion: I would make the feedback for each part of the trip online, not paper based. The guides gave us the feedback from last minute at the station or airports, and as they "stand over you" when you fill it in / return the form to them it is difficult to be honest. Some of the guides were great, others not so much. It would be easier to give open feedback online directly to Bamboo Travel / you.

Warmest regards

Julia

Dear Jack, good morning!

Glad to see you! Thank you for your mail!

The trip was great! Really well organised!

Additional THANK YOU to the manager of the boat called Alina who took the special care about us.

Best regards,

Svetlana

Hi,

The cruise was great... Flight is delayed though (5:45pm now delayed until midnight), but the cruise was good. Great weather and wonderful staff

Hannah

Hi Vivien,

We are on the train and all good so far. We love the ship and our rooms. We had a great trip thank you.

Jen

Hi,

We had a great trip Leo. The arrangements were great from the moment we landed in Chongqing. Thanks so much for helping to accommodate our different requests.

Kent

Hello Wonder,

We enjoyed it very much, that’s a simple feedback :)

Regards

Tomas

Dear Vivien,

Just wanted to thank for all the patience and attention you had with me.

Cruise was great, i was even upgraded.

Thank you once again!

Delyan

Hi Rita,

we had the most wonderful time on our holiday!!! Everything you organised was just perfect - from the program, to the guides, to the accommodation. You managed to fit in all of the things on our 'bucket list’ and we loved every moment. All of the guides were very knowledgable about their local area and so passionate and welcoming! I cannot express in words how fantastic our trip was. So, thank you, thank you, thank you.

We will definitely recommend you to our family and friends!

TONI

Good morning Rita,

We want to say thank you for the very nice gifts and for arranging a wonderful trip.

Can you send me your contact card for WeChat so I can share it with a friend. Thanks

Steven

Hi Wonder

My parents enjoyed it very much thank you! Haven’t heard the details though because I haven’t met them yet.

Kim

Dear Tracy,

Up to now everything worked perfectly. Thank you for all your support.

All was good in Xian. Nancy met us in Yichang, and so did the guide in Xi’an, who - good surprise - speaks a very good Italian (he is a long time teacher at the local university, and an archeologist).

Gift received and appreciated: many many thanks from my wife (and me). The best gift has been your perfect organisation of our trip: we encountered no problem at all: I will give your reference to my friends when they plan to visit China.

Everything was OK in China, so we are very happy to have been there, and I thank you for your help; specifically, we must say that everything you planned went ok.

Giorgio

Hello Ms.Wing,

Everything is OK.All places are interesting and glad to see modern China. Happy to see my wife’s grand relatives native. Especially your guide Adam is very helpful due to my wife suffering knee pain with using wheelchair. Helping wheelchair person in hilly and steps area today is not easy.

My Xiamen vacation trip is completed. We’re appreciative your helpful guide Adam and driver. My wife and daughter happy today visit places. Especially thanks to you for your perfect arrangement, today flowers and traditional dress are appreciated,

Tun

Dear Wing,

Sorry for not providing my feedback soon enough. We’ve completed our marvelous China tour and now at home recovering from the jet lag.

Yvonne and I would like to express my deepest gratitude for the exceptional level of service and meticulous planning you provided in organizing our recent Yangtze River Cruise from Yichang to Chongqing. We wanted to let you know how much we appreciate your efforts and the incredible experience you helped create.

From the moment we started discussing our travel plans, it was evident that you possess an extraordinary understanding of the travel industry and an unparalleled dedication to your clients. Your attention to detail was evident in every aspect of the trip, from the selection of high-speed train rides to the choice of accommodations and activities.

We were genuinely impressed with how you took the time to understand our preferences and interests, ensuring that the itinerary perfectly aligned with our desires. The thoughtfulness you put into every recommendation and suggestion exceeded our expectations. You have been very patient in answering our questions about train-rides and their respective station’s environment such as availability of elevators. Each destination we visited was captivating and offered unique experiences that will remain etched in our memory forever.

Your expertise in navigating the complexities of travel arrangements was evident throughout the entire process. Your comprehensive knowledge of the destinations, including the hotels, attractions, and hidden gems, truly enriched our travel experience.

What sets you apart is your exceptional level of customer service. This was clearly demonstrated in your follow-up calls to ensure we’ve boarded the train timely to Yichang so that we won’t miss the river cruise. You even helped us set up a new WeChat account while enroute to Shanghai. You were always prompt in responding to our inquiries and went above and beyond to accommodate any changes or requests we had. Your professionalism, patience, and positive attitude made the planning process enjoyable and stress-free. It was truly a pleasure working with you.

Thanks to your meticulous planning, our trip was an incredible adventure filled with unforgettable moments. We returned home feeling refreshed, inspired, and with a deep appreciation for the beauty and diversity of the places we visited. The memories we made will be cherished for a lifetime, and we have you to thank for curating such a remarkable journey.

Please extend our heartfelt appreciation to the entire team at Chengdu Bamboo International Tour Co. Ltd.. Your collective efforts and dedication have made this trip a truly extraordinary experience. We will undoubtedly recommend your services to our family, friends, and colleagues, confident that they will receive the same outstanding level of service that we did.

Once again, thank you, Wing, for your meticulous planning, exceptional expertise, and outstanding customer service. You have exceeded our expectations, and we’re genuinely grateful for your contributions in making our trip an extraordinary one.

Wishing you continued success in your career and many more opportunities to create incredible journeys for others.

Attached herewith is a photo taken while touring the Three Gorges Dam.

With sincere appreciation,

David

David and Yvonne from Canada and USA Whilte Tourig the Three Gorges Dam in June 2023, tour made by Wing

Hi Wonder,

We all arrived home safely on late Thursday evening 8 June.

Overall it was an interesting and enjoyable holiday for us. We all had a wonderful time on the cruise. From cleanliness of rooms to meals arrangements and entertainment programs it’s a thumbs up from us.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged.

Thank you for your hard work and May I wish All the best and success.

Warm regards

Elaine

Hi Wonder,

Greetings from Yangshuo. My husband & I just arrived here after midday from Guilin. We took a river ferry cruise on the Li River from Guilin to enjoy the scenery. Weather is good this morning, which makes a difference

I wish to thank you very much for your effort in arranging for the 3-Day Chongqing tour & the Yangtze River Cruise. The tour guide & driver you sent to us, were very good. They took very good care of us & were very polite.

LSChuah

Hi Tracy,

I hope you are well.

Thanks so much for all your work and also to the wonderful guides. They were great. I will highly recommend you and your company.

Have a lovely evening and best wishes,

Paula

Hi Tracy,

It was an experience. Thank you for all your efforts!

It was great! Thank you.

Vaiani

Hello Wonder,

Yes, we are back home. We had a great time. My favorite part was the service, especially. The English-speaking staff. They worked really hard to make our trip enjoyable. We upgraded (ship was not full) to an executive floor. That was a good decision.

The tours, were interesting, even. If the weather did not always cooperate.

Food-wise, I really appreciated the excellent coffee and the quality of the red wine!

We will be sure to recommend you to others. Thank you.

Sandra

Good morning Rita,

It is so good to have our children with us again. It's been a long time.

Kathy

Hello Wonder,

The trip is excellent. Everything is going very well!

Sergio

Hello Rita,

Happy New Year to you too! May 2023 bring many tourists and good health for you!

All the guides and both drivers were great. Yunnan is beautiful.

Kathy

Hello Wonder,

Good evening! The cruise is good. Today was the the 小小三峡 tour (optional), very good so far so good thanks! Yes, we met a family, they bought the same tour through different agent. And once they heard that my tour is cheaper comparing to theirs asked for your wechat happy to introduce! I also shared with some other colleagues, for their future reference.

The room is good. We only upgraded from 2nd floor to 3rd floor and paid additional 300 rmb. Which is fine

Axel

Hello Wonder,

we had a very nice cruise and I will send you more feedback by E-mail. Talk to you soon!

Axel

Hi Riley,

Thank you for planning our trip so well.

I wanted to let you know that our first driver was really excellent. Because we didn’t have a guide, he took care of our check ins at the hotels and also purchased our entrance tickets. We all really appreciated his hard work and patience.

I also would like to ask you if you could please forward our fapiaos via email? Thank you!

Finally, Mike and I are thinking of taking another trip from December 19th for about 5 to 7 days. We would like to visit the Panda Research Center in Chengdu and Lhasa, Tibet. We are also open to visit other areas of interest in that area. Let me know what you have.

Thank you!

Ruth

(The following picture was shared by Ruth)

Ruth from Canada at Jiayuguan on October 3, 2021, tour tailormade by Riley

Ruth from Canada at Pingshan Lake Grand Canyon on October 5, 2021, tour tailormade by Riley

Ruth from Canada at Pingshan Lake Grand Canyon on October 5, 2021, tour tailormade by Riley

Hi Leo, all fine thank you!

The cruise was good, and the food was also fine.

There was in particular, one girl, Natalie, she was really sweet and treated us very special.

Hello Rita! We are enjoying the tour. Thanks for your arrangements!

Hi Rita. The trip was very nice. We will finish it tomorrow.

Hello Riley,

Thank you for your organization! It was an amazing cruise with great service, nice weather and beautiful landscape.

Kristina

Hello Vivien,

Thank you for helping to arrange our trip.We had a great time!

Kind Regards,

Jonathan

Hi Vivien,

Luckily the weather cleared a bit and we were able to set sail around 11AM on Friday.

The crew was really helpful, so please extend our thanks to them.
Also thank you for your excellent customer service.

Jarno

Hi Vivien Thanks for you help. We had a great time. A very different type of trip. Saw some interesting sites. 

Hi Tracy:

Here is my evaluation of the cruise on Century Glory:

Ship and facilities: Overall I was impressed with the design. Unlike almost all of the other Yangtze cruise ships, the interiors are clean and modern, reflecting a fusion of modern Chinese and European aesthetics. The different coloured carpets on each floor were a nice touch. Overall, the ship has modern, but warm, feel to it with well-thought-out spaces such as the Panorama Cafe at the front of the ship, which had full-height wrap-around glass walls and an inviting open deck at the font of the ship which is protected by high glass walls. The open spaces at the top and rear of the ship are also notable. Unlike other ships on the river, the Century Glory was designed to maximize open spaces with generous and comfortable seating. Even when it was raining, the large outdoor sofas (note these are not cheap plastic white chairs, but rather quite comfortable rattan-style sofas with fabric cushions) on the Sun Deck could still be used thanks to the canopies that covered the deck. The VIP Panorama restaurant offered an impressive array of local Chinese and Western dishes of high quality, with various seating options and floor-to-ceiling windows offering excellent scenic views. The cabin, on Deck 6, was quite large and the bathroom had two sinks, which is unusual even on ocean-going cruise ships. Bedding, excellent.

Service: I had no problems with the service, in fact, it was far better than I had expected. As one of 20 foreigners on the ship (out of 500), we were well taken care of and all senior staff knew our names. Although I speak Chinese, English was widely spoken amongst the senior hotel staff of the ship. The Cruise Director had previously worked for Royal Caribbean, and it was evident that the high attention to guest relations--which that company is known for--was something he brought back to Century Cruise Lines. Any problem was solved very quickly.

Shore excursions: I am not a person who does many shore excursions, but the ones I did do were well-organized and efficient. The guides spoke good English and had deep historical knowledge of the sites. Embarkation/disembarkation was smooth.

Overall I would rate the experience on the ship as excellent. I have been on many ocean cruises before, and Century Glory certainly ranks near the top in terms of service, comfort and attention to detail. I highly recommend it.

My only suggestion would be that there be some sort of room service menu available, so you can order food to your cabin in case you don't feel like going to the restaurant or are hungry between meals.

Thank you very much Tracy the tour to Gansu and Xinjiang has been amazing.

(The following picture was shared by Audrey)

Audrey and her group from 5 countries at Gansu on July 14, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Gansu on July 15, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Gansu on July 15, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Gansu on July 17, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Xinjiang on July 20, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Xinjiang on July 20, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Xinjiang on July 22, 2021, tour tailormade by Tracy

Audrey and her group from 5 countries at Dawakun, Xinjiang on July 24, 2021, tour tailormade by Tracy

From Verena: A small appreciation for all the extra-effort you do. If I may give one feedback then I think the immediate response time of yours is the best I’ve ever seen.

From Paul: Arrived back in SH. It was really a great Tibet trip, thank you for the organization! This morning was a bit stressful because Purdu overslept and asked us to wait for him for no apparent reason and we almost missed the flight. Anyway. It was really great overall!

Hi Tracy. We are having a great time!

Nick

Hi Wonder, the cruise was excellent thanks. We had a great time!

Michael

The cruise was wonderful. I have no complaints. The chef was accommodating and all the staff were friendly and helpful.

I would be interested in another cruise in the future. What other cruises are offered in China?

Heather Brown

It was a good experience. The cruise manager was excellent and communicated well with us.

Justin

We enjoyed the cruise very much! Everything was perfect. The ship is very comfortable, the staff of the cruise is very thoughtful, helpful, polite. Everything was organized very well. Everything was on time, on schedule, there were no troubles at all. We could relax and just follow the agenda. Even though we had only 4 foreigners on the ship, everything was duplicated in English for us - all the excursions, all the announcemenst, all the notices - the stuff was taking really good care of us. I really can not think even of 1 complaint. The views were just breathtaking, we took so many pictures! We will definetely do it again in autumn - winter, and probably for a longer period. You also were very helpful and made our choice and booking very easy and without trouble. Thank you a lot! I already recommended this trip to my all friends an colleagues.

Yana

Hi Rita. Everything ran smoothly on the cruise. We are now in Chongqing for a few days.

Thank you

Celeste

Hi Tracy,

We finished the tour, thank you very much for your help and thank you for arranging such a wonderful tour!

Most Appreciatively,

Hela

(The following picture was shared by Hela)

Gordon and Grant from CA and UK at Echu Mountain, Shangri-la Town, Daocheng County on July 22, 2021, tour tailormade by Tracy

Hela and Her Friends from UK at Echu Mountain, Shangri-la Town, Daocheng County on July 22, 2021, tour tailormade by Tracy

Dear Tracy,

The tour was WONDERFUL

I Have absolutely no complaints.

We just have a suggestion. Myself and everyone I spoke with feels that it will be better if… The tour is one night In Kunming. After the stone forest take the train to Dali on the same afternoon. We would all like more time in Dali than Kunming. Or more time in Shangri-la.

Just a suggestion~ We all said we will use your company again and recommend it to others!

Jannes

Dear Tracy,

Below is my feedback about the Yunnan trip:

The agency did a very good job at organizing our 7 day group travel through Yunnan. From the beginning I was in touch with an agent (Tracy) who told me all that was to know and answered my inquiries prior the trip. Every location had a different guide-all of them with great knowledge and a personal approach to guiding. They were truly amazing! On Day 3 in Dali the itinerary included a bike trip around Erhai Lake but I am not much of a biker. As I indicated this to our guide (Aeron) he arranged a mini bus ride on one part of the lake then walked with me while the group was cycling. Everyone was looked after, if anything was requested our guides did the best to arrange or work around our wishes. Great team!!

A couple of recommendations: the tour starts in Kunming (we spent two nights there) however of all locations its the least interesting. I assume this was largely due to it being the capital/easy flights in etc. but I think our group would have much rather preferred spending two nights in Ljjiang and start the tour from there and then finish in Kunming. Besides the Stone Forest (which was spectacular) there isn't much to see there (the local market visit could be skipped as its not anything special that other cities wouldn't have). This way we could have had more time in either Liiang /Shangrila/Dali and less time in a big city with not much atmosphere. If the tour would be switch ed around then Day 7 could be the train ride from Dali to Kunming, lunch and then a visit to the Stone Forest. We dould have had two extra nights on one of the above beautiful locations.

In Dali l felt day 1 with the train right/Three Pagodas/Erhai Lake/evening old town tour was too packed as opposed to day 2 when we visited the embroidery institute, tie-dye family etc then a 5hr s bus ride to Shangrila. Maybe the two days itinerary could have been mixed so that we could spend more time at the Three Pagodas/lake as these were more time consuming then the next day svisits. Besides dav 2 includes a lot of sitting on the bus so it would be nice to do one of the more active activities before hand(maybe the biking around the lake).

These recommendations could make your offered trip even better and it would cater for more needs of foreign tourists. However I can truly only say good things about the entire week and I am glad to have traveled with your team. Thank you!

Gabriella

Dear Rita,

The cruise journey goes very well, thank you.

Theresa

Dear Rita,

The cruise was wonderful - Jeffery especially but all the staff were so so kind and we will 100% do it again! It totally exceeded my expectations.

Evelyn

Dear Zeva,

Everything went smoothly. Thanks for your help.

Kind regards

Gudrun

Vivien,

We have arrived in Sanya and are on the way to our resort. Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.

I must tell you, the cruise was amazing! I have never felt so much like a queen as I did on the cruise. The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck. The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship. Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke. It was wonderful that the children had easy access to any place ln board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services. If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,
Wendy

Hi Tracy!

The tour to Qingdao was as expected, a really nice and good trip.
Both the guides hade good knowledge about the things and the English was good.
A small disappointment was the lunch on Saturday (KFC) but it was the only choice at Laoshan mountain (no other restaurant).
The lunch on Sunday on beer street was good, with local food.
We where able to try a lot of different Tsingtao beer even in plastic bag!

We really enjoy the trip to Qingdao.

Best regards Per

Hi Rosalyn,

Our Zhengzhou tour was wonderful and Shirley a great guide. We enjoyed it a lot.

Thanks a lot for the organization.

Verena

Dear Lyn,

We had a wonderful trip and are very happy altogether. Everything worked out very well.

In Zhangjiajie we were a little bit unlucky with the weather (no one can change that) and with the masses travelling (also something that cannot be changed). Because of the latter I am very glad that you suggested to visit the Gorge on arrival day already, we would never have made it on the second day (and it would have been in pouring rain).

The river cruise was excellent; although it being pretty expensive we most certainly appreciated the special treatment we received due to booking “executive”.

So I have already recommended this trip to colleagues and friends.

Unfortunately you do not offer any cruises on other parts of the river as far as I know.

Thanks for all your support before the trip (and for getting us out of the broom-closet in Zhangjiajie:)

Viola

Hi Wonder,

The Victoria Jenna was great! The facilities were better than expected, the food was good and the staff were very friendly! We ended up upgrading our rooms when we boarded because the offer not too bad for a much bigger room. The itinerary I felt was a tad too much as we were expecting a more leisurely time; it felt like the cruise was trying too hard to fill every last minute with something to do (from 6:30am)!

In terms of excursions, the Three Kingdoms show was the best, the Shuanggui Hill was not worth it, we didn't bother joining the White Emperor City, the cruise through Gorges had nice views with good commentary, the Godess Stream was also below par, and the ship lift at the Three Gorges Dam was interesting, but not the short tour afterwards.

The so called "captain's farewell banquet" was really just dinner with the captain and crew saying a few words at the start. You should remove any references to dress codes because it wasn't necessary nor suitable.

Overall, it was worth doing it and we're glad we did it with Victoria cruises. The Jenna was refitted in 2018, which is one of the oldest to having a redecoration, so I'm wondering what the newer ones that got refitted in 2019 and 2020 would be like!

Finally, thank you for the quick responses and all the help you've given us -- really appreciate it!

Hope this helps.

Thanks,

Whan

Hey Lynn!

The cruise was great, the scenery of the three gorges is really stunning.

Staff was very kind and caring, I was very amazed by that especially cruise manager Vincent Yi.

They kept making announcements in english eventhough we were only 2 non-chinese speakers onboard... That was great service!

The mood and style of the cruising company is definitely chinese as you advised me at the really beginning when you better advertised Century for foreigners... But everything remains very enjoyable. Even food was always provided with simple western dishes as pizza/pasta and toasts breads.

Alban

Dear Mrs / Mr.

I am a German who is living and working in Shanghai since 3 years now. I do write this E-Mail because I don`t like to post in social media but wanted strongly to give you an feedback.

I made a vacation trip with your company from 25th of April to the 2nd May. Starting in Shanghai to the Avatar Mountains and then to Yichang to board Century Glory for a river cruise to Chongqing. From there back to Shanghai. I was very positively surprised about the trip. It was a lot better than I expected. It felt from the first to the last moment like a real vacation with no worries. I am very glad I made this trip. It was very interesting also good well planned trips from board or program on board. All crew members very nice, friendly and helpful. Everybody spoke at least a little English, so I had no problems at all. The cabins, food etc. excellent and always clean.

Please give my very big ;Thank you; to Mrs. Lyn Wang of your company who made all the arrangements for me of having my best vacation trip in China. She never got tired when I had questions or wanted to change something. She always came up with the best solutions.

I did recommend taking a river cruise to all my friends and working colleagues with your company.

Best regards

Joachim Becker

Dear Rosalyn,

Good morning! The cruise changed a lot compared to my first time. I think major influences are the changing environment if Yangtze, different program, and much less foreigners. You might know that foreigners usually enjoy different programs with more physical activity (more hiking than shopping) and enjoy are more silent surrounding. So let’s say this cruise is probably meanwhile more for Chinese nationals than expats/foreigners but most important is I could see the changes of Yangtze over the last more than 10 years and we also found some new friends.

I want to especially thank you for the great service you provided, the super quick feedback and always checking in with me. It’s exceptional and you have my deepest thanks for that. Do you/your agency also offer other trips? Would be glad to find more cooperation.

I hope you also could enjoy some nice holidays!!!

Verena

Dear Leo,

It was a great tour! The staff on the boat were so nice and helpful! The accommodations were excellent. The food was so good. If I had one complaint it would just be how rushed everything is when you visit things off the boat. I understand why and know there is a busy schedule but it was so rushed to me. Sorry it took so long to answer. I had no mobile data all day.

The only place I felt it was really crowded was at the Fengdu Ghost City. Everywhere else had people but not too bad at all for China.

I saw some places were really busy. I heard a lot of people are traveling again. I have a lot of friends who have shown some interest in my cruise. When they ask me for more info about booking the cruise I will definitely send them your contact card. I will put some pictures on WeChat tonight. So many want to see some. That will help I think.

Megan

Dear Jack,

Our trip isn't over yet, but I wanted to thank you for making it possible. It has been a very interesting trip and the big difference was made by the great Victoria Sabrina. Excellent service, very friendly crew, very good English and everything has been great. This is also what I think of your work, thank you very much and we will recommend and continue to use your services in the future. We appreciate your work.

Angelina

Hi Rita,

The cruise is allright, cabin is great, and kids are happy. We enjoy the journey!

Caroline

Hi Rita,

Hi Rita. Sure! I am glad to do so! We want to recommend you further All the best! Cheers.

Maria

Hi Riley,

Thank you, we had a good time. We saw lots of things, very impressive!

Brinja

Hi Vivien,

I wanted to take a moment to thank you for everything. The cruise was amazing the staff were very welcoming and the birthday surprise was so special. Thank you!!!!!!

Most Appreciatively,

Tracy Edwards

(The following picture was shared by Tracy)

Tristan and His Family from America had a great Birthday Party on April 4, 2010, tour tailormade by Vivien

Hi Vivien,

We really enjoyed the river cruise and all of the help you were able to provide us. The trips were very good. We thought that breakfast was too early every morning and if you do not attend breakfast we should have the option to get some food somewhere else on board.

Kind regards,

Hannah Marshall

Hi Lyn, I had a good time once I upgraded my room. The room I had was a futon like bed that I would’ve had difficulty getting up from, barely any outlets and a too small shower. Also, the food in the main dining room was just okay. We ate in the VIP room the last night which the food was much better but it should be served as the regular food. The excursions were good. The staff was amazing. They checked in on us regularly and made sure we had English guides when leaving the boat. They took great care of us.

Sylvetta

Hi Leo, sorry I didn't respond sooner, this has been a busy week! Sylvie and I had a great trip and we agreed the service was excellent. On the boat, all the crew were very helpful, especially Momo and Billy. We really appreciated how well everyone looked after us. The guides we had on the boat and in Zhangjiajie had great English. We really liked that David in Zhangjiajie looked at the weather forcasts to decide what would be the best activity for the day. He knew a lot of less visited areas, which made for a more relaxing and enjoyable visit, even when the park was more crowded. The driver was one of the best I've had in China, though we did have to wait around for him to arrive sometimes. I don't know how much control you have over the boat,but there are a couple suggestions I have.

-On the excursions, it would be helpful to have a translated document of some of the important information about the place. I don't expect an entire spoken translation of everything that is being said, but it would have been nice to have more information at the dam and on the 3 Gorges boat ride, as there was a lot being said in Mandarian and most of it wasn't translated. Just a simple handout, even just using something like Google Translate, would have been nice.

-There were a couple of times another boat docked directly next to ours, which made it impossible to use the balcony or really relax in the room because our "neighbors" were too close and too loud. That's all I can really think of now. Like I said, the service we received was excellent and I would definitely recommend the trip to others. Thanks again!

Patricia

Hi Wendy,

Thank you! And let me tell you that everything was perfect Wendy. Thanks for organizing such a wonderful trip with so good people.

Flavia

Hi Vivian,

In general we were very satisfied with the service as everyone from staff was very kind.

The scenery was beautiful and we liked specially the Wu gorge.

Thanks for your support!

Best regards,

Rafael

Hello Tracy!

Thank you for the good arrangement on our trip.

Let see your questions:

• Guide (Chongqing and Yichang):

o The guides was good and hade good knowledge about the subject/area. o The food was really good (Lunch).

• Cruise.

o The ship standard ok.
o The included restaurant to crowded and the food was “little too much Chines”. But this was easy solved, we upgrade to the “wester restaurant” to get our own table and less people. I think you shall recommend western people to go for that from the beginning
o The included sighting was good and the guides was good, had good knowledge about the subject/area.
o Over all good cruise.

• Hotels.

o Both hotels really good standard.
o Good location on both hotels.

Overall we are really satisfied with the trip you have arranged for us also this time.

It’s so convenient when you have arranged the trip with pic up from air port and deliver to the next destination with some interesting things to look on between.

So now the big question is where to go next time?
I have at least one more year in China (hopefully more)

Best regards Per

It’s great. We’re having a brilliant time, thank you.

It was great, thank you so much for organizing it! The crew of the ship went out of their way to take care of us. The food was delicious and the scenery was beautiful. I will recommend you to anyone who asks :)

Everything on the ship was great!

Hi Wonder,

I really enjoyed the cruise very much. The staff was very lovely, attentive and fluent in English. Excellent service!

The boat itself, food on board and excursions all met my expectations.

Many thanks for helping organize this.

Juliane

Riley,

You guys run a great operation Riley. I am very impressed with the Bamboo company. Guides and drivers in Guilin and Chengdu are all helpful and kind. Awesome and knew a lot about the area as well. Gave a ton of information and the driver was helpful too. more driving there in Chengdu for sure.

That Giant Buddha is massive and so amazing. crazy that humans actually built that. Doesn't seem possible, they were so clever with building it.

Kirk Dinesh Lacy

Good morning Tracy,

I just want to tell you that we had a great trip. Our guide Timo is the best guide we have had. He made this trip perfect with his nice personality, very good English and his very good knowledge about everything. His choice of lunch and dinner places was perfect. He took really good care of us! Thank you for all your support. Everything went without any problems.

Anna

Tracy,

Beijing is fine. Tour guide and driver excellent. Hotel good but inconvenient with luggage. Food service poor. Great Wall and d sights excellent Thanks for all the help
Food in Gubei Water Town is excellent. Good choices. Food hotel cold breakfast. Take 3 bus to get to hotel. Drag luggage over road. Guide help us a lot. He is excellent

Graham

(The following picture was shared by Graham)

Graham and His Friend from South Africa visited the Great Wall in Beijing on November 14, 2020, tour tailormade by Tracy

Graham and His Friend from South Africa visited Gubei Water Town in Beijing on November 13, 2020, tour tailormade by Tracy

Dear Leo,

All good, the only thing I can think of is if they could upgraded their gym but I’m thinking I’m the only one who has ever used it. Everyone was really nice, I just wish there were more passengers to enjoy their hospitality.

David

Dear Lyn,

Thank you. We upgraded our cabins the executive suites and had a wonderful time!

Narelle

(The following picture was shared by Narelle)

Happy China Trip

Hi Echo,

Everything was good, we had a great time there.. even wish we had a couple of more days

Thanks for all your support,

Rachel

Hi Wendy,

Thank you , we had a great cruise. The weather was better than expected. The crew was very helpful. We enjoyed the excursions and the live on board.

Alfred Christian Steinbach

Hello Riley,

Good morning, thank you so much. The cruise was wonderful. I fully enjoyed it and will possibly take another one again and recommend my friends. I'm actually leaving Chongqing now. It's too crowded and not many people are wearing masks, so I want to be extra safe. I'll travel again to here when it's not the holidays

Samantha

Hello Wonder,

The cruise was nice. Food was good, staff was nice. We upgraded to a room on the 6 floor, so we used the private restaurant.

Mrs. Stephanie Gueldenpfennig

Dear Tracy,

Trip good- all home safely!! Thanks

Mr. Graham Mac Donald

Hi Vivi,

Thank you so much for arranging it for us.

Darrol David Martin

Hi Rita.

Yes I’m aboard the train for Guangzhou. It was a really great trip. I have recommended my colleagues to visit and to contact you if they do.

Hi Wonder,

I hope things are returning to normal for you and that the impact in your business of covid-19 has not been too depressing. Please forgive my tardy response, for which there is no excuse!

I flew from Shanghai to Saigon just 3 days before the flights were banned and managed to spend a great 4 weeks travelling through Cambodia and Thailand as well as re-entering Vietnam in Hanoi and touring back to Saigon for a week returning to UK on 22 February, where I completed 2 weeks of self isolation with my wife. As you will know we have been locked down for 9 weeks now so life is very different to how it was before I left for China back on 12 January! I have inserted my answers to your questions below and hope they are helpful to you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder Wang, at China Discovery, was very helpful and responsive to my questions and needs and I felt supported and safe in a strange land, especially during a period of uncertainty when I lost key documentation and needed to ensure its replacement before I left China, and also during a time when many around us were conscious of the emerging coved 19 pandemic (Mid to late January 2020).

2. How’s the service of the tour guides during your whole tour?

Very attentive and knowledgeable. Maybe it’s my age (67) but at times I found understanding their English a challenge but they were all patient with me and would repeat their explanations when I asked them to.

3. Would you like to recommend our company?

I have no hesitation in recommending China Discovery to anyone looking for a bespoke trip to the land of Wonder that is China.

Thanks again for all you did for me during the China leg of my trip. I had a wonderful time.

Take great care and best wishes

Simon

Dear Zeva,

I want to thank you for your truly exceptional customer service. You have been very helpful through this entire process.

If we should be able to reschedule a visit to China in the future, I will certainly use your services, and I would happily refer my friends and associates.

Sincerely,

Laurie Stockwell

Hello Catherine,

Indeed. Thank you for your message and yes I remember you perfectly J.

I am now in Reunion Island where we have a lock down, like you had in China before. We have 341 cases for 830 000 inhabitants so it’s ok and hopefully it will stay like that.

Best,

Viswa

Dear Mike,

Thank you for your lovely mail.

This epidemic was badly managed by some countries, they thought just like SARs only Asian were affected. However due to their complacency whole world faces lock down. Good news is in China the epidemic is under control.

However due to continue epidemic tourism business are badly affected for indefinite period. I am aware personally you are affected. How do you manage your situation.

We over here experience drop in business but not as bad as during SARs. We manage somehow through experiences to overcome this epidemic through reducing expenditure prudently.

Lets us all pray for Divine intervention for mankind to globally overcome this terrible situation soon. Many thanks for your mail.

Sincerely,

Juana

Dear Mike,

Thank you for the extra touch and update on the current situation in China.

Very proud to watch how China combat the virus so expediently! China is indeed a good role model for the other countries to observe and follow.

Let's continue being vigilant and not be complacent about the situation.

Bless you and your family.

We look forward to our trip next March.

Kind Regards,

Ting

Hi Mike,

Thank you very much for this information. We find that the problem is getting more and more serious in Thailand. I am sure  the information you sent will be helpful for us here.

Cheers,

Lina

Thank you Vivien! This is very kind of you. I have passed along this information to my friends and family, and am taking serious precautions myself. I am glad to hear that things are getting better in China, and hopefully things will get better soon here too. I have fond memories of my time in China, and am glad I got to visit before the spread of COVID-19. Take care!

Peter

Dear Jack,

I hope you are well.

Thank-you very much for your advice it is very useful.

I hope you and your family are safe and I hear that in China things are getting better.

I wish you all the best,

Patrizia

Thank you Johnson for your kind thoughts and helpful information. We have been asked to stay here n our homes and not go out except for essential services. Hopefully this will help in controlling the spread of the virus.

We still plan to visit China if this virus runs its course and it is safe to do so. Thank you for your concern.

Alice

Thank you, Johnson.

We wish you and your family continued good health.

Our families have been fortunate and have not been sick.

But we miss visiting China on one of your trips.

We hope to do so soon.

Frank

Dear Wing Zeng,

thank You very much, the masks arrived to my son yesterday THANK YOU VERY, VERY MUCH…now I am very much more quiet and peaceful about them three! 

You send so many masks, Thank You ! And once again I am very grateful for the sacrifice You are making, because I am aware the masks are expensive and it’s difficult to find tem in these so hard times.

As I already told You in the past, I am very sorry that my so poor English does not permit me to better explain how much I am touched, and moved, for Your

Kindness, and generosity : I wish You were here to hug You and Your Family and….but I have not so big enough arms to do…all the Chinese People.

I really do hope that in the future You should visit Italy (or we can come to Chengdou) so I will thank You more properly.

Now You are sleeping in the middle of the night, and I wish You are doing sweet and happy dreams…the night is going to finish, and a brand new happy day

Is going to rise…Good Night little big hearted Wing…thank You.

Carlo

Dear Wing Zeng,

Thank you so much for your thoughtfulness in providing the very useful information on Covid-19. It is greatly appreciated.

All our family are well and in good spirits despite the unprecedented times we are living in. We are now in lockdown in Ireland until at least Sunday 12th April. It is difficult but we hope it will save lives and contain the virus.

We also hope there will be a medical breakthrough soon to eradicate the virus.

Thank you again for all your kindness.

Take care and stay safe and well.

Regards,

John

Hello Wendy!

We are really glad to hear you're fine, I hope all of your guides and your fellows are safe and healty too.

We are very concerned with this pandemia, in the north of our country the situation is really critic, in our places we are quite safe, everybody, but we take everything very seriously, we don't exit home but to collect food and what we need, a few people is allowed to work....everything is in lockdown.

Let's hope this will go better soon!

We would thank you so much for your kind thought, and for these useful informations you've sent us, we appreciate so much and we will tell friends and family.

Thank you again, we will come back to China as soon as possible, your Country is great!

Stay safe, you too

David

Dear Rita, 

Thank you so much for your kind and thoughtful email. We are glad to hear that you and your colleagues have kept well at this time and we also hope that our guides Cheri, Sandy and the others, who gave us such a wonderful holiday in your beautiful country, are also keeping well. Here, in South Africa, we have just gone into a three week lock down in the hope that this will help to defeat the spread of the virus. 

Here’s hoping that next year we can look at options for another visit to your amazing country.

Kind Regards and Best wishes

Barbara and David Harland

Dear Rita:
Thank you for your email. 

It is good to hear that matters are improving in China. Here in Manila the virus is only just beginning to take its toll.

One of the doctors at the hospital that recently treated me for a minor cancer has died from its effects and most of the others at that hospital are now under quarantine. Many more people will die in the coming weeks. Because of my age (over 60) the local authorities do not allow me to leave my apartment -but that is fine with me as it will force me to write up material I have been meaning to write up for some time now.

Once this is over I sincerely hope to get back to China - this time covering Xining and Chengdu. Always on the search for rhubarb growing in the wild! And when the virus allows that to happen I shall be in touch with China Discovery. The last trip you organized for us was excellent.

Best wishes

Richard Jackson

Dear Echo Gou.

It is a surprise and a delight to get your message and advice regarding Covid 19.

Cathy and I are being very careful and following the advice of our Government who are doing an excellent job for the people. We follow world news also. 

Please thank your colleagues for caring about us. PLEASE tell all the wonderful guides who cared for us 2 years ago in a most memorable holiday and adventure that we think about them and wish them well.

Take care of yourself and each other.

Kindest regards

Cathy and Cyril

Thank you Jack for your email advising on corona virus and updating on the status of the virus in China. We are also following the case not only in China but all over the world. We hope that a vaccine is found soon so that the economy can return to normal. I can understand that the tourist industry is hard hit and hope that China Discovery/Tibet Discovery is able to maintain its operation until this problem is resolved.

Glad that you have read the ongseokkim website. If you so wish, recommend it to your colleagues, friends, family, etc to read. As my father's original root and thus my root is China, our history may be of interest to people in China especially those with surname of Wang.

With peace and harmony

Eng-Joo

Hello Vivien,

Thank you for your email, our family is well. Canadian cities are now under lockdown except for essential workers. Canada is a country with only 33 millions people spreading across a vast land mass. We have a good public healthcare system but it cannot handle a spike in COVID-19 cases. In order to keep the hospital available to the seriously ill people we all stay home to practice social distancing.  

In light of all the bad news around the world it is unlikely we’ll come to China anytime soon. Please keep yourself safe and keep in touch.

Regards,

Alona 

Thankyou Vivien and the team

My mum and I are in Spain where I live and we have been in total lockdown for 11 days now and have at least another 19 days, we have to stay at home other than going to supermarket for essentials or pharmacy.

We loved our cruise and I actually wrote a blog about our whole trip so other people can do it and I added a link to your company

I am glad to hear it is improving in China and hope this passes quickly so next year we can come back to your lovely country

Saludos

Hello Vivien,

Thank you very much for your warm wishes and for sending this information. It is an interesting read and it does very much agree with the advice we are getting here in the UK. Yes, we are well but as we are in the early stages of the pandemic here in UK it remains a worrying time.

Of course, we have also been watching the situation in China and are pleased that things seem to be moving back towards normal. Our daughter Stephanie who works in Fuzhou was at home in the UK for a month following the outbreak and the closure of public schools in China after the New Year celebrations. She intended visiting for just one week but while she was home the outbreak spread around China and so she remained here. Her school have started teaching on-line and she has been able to do that.

Hearing that the situation was starting to get better in China, she was anxious to return and so she left home on the 15th of March. Unfortunately, she arrived in Haikou, en-route from Hong Kong to Fuzhou, and was caught by the 14-day quarantine for passengers arriving in China that started last Monday. She is now one week into her enforced stay before she will be allowed to fly to Fuzhou. However, although obviously a bit lonely, she is well and quite comfortable in the hotel, and is able to continue her on-line teaching. She is due to continue her travel next Tuesday, 31 March, and is now looking forward to re-joining her colleagues. And it does seem that she left here just in time as we are now starting a period of lockdown.

We do still have flights booked for a future visit to China in May but we have not made any plans yet because we do not know if we will be able to travel. If we can travel then we will contact you nearer the time to help with bookings – no doubt it has been a very quiet time for you recently. 

It is a very difficult time for everybody. We are doing our best to heed the advice, as no doubt you have done. Thank you again for your message and we send you our very best wishes for the future.

Sincerely,

Chris & Jude

Dear Ms. Wang, 

Thanks for your email. My wife Tracy and I think of you often during the present crisis. We are very glad we were able to visit beautiful China last year, well before the present Corona Virus outbreak. It was a fantastic trip you put together for us with some very good hotels and wonderful guides and drivers. The hotel we settled on for Beijing was great and in a superb location, and Amy, our guide was the best.  The hotel in Ping Yao Ancient City was one of the best we have stayed at, ever, and the town itself was an amazing time capsule - similar to Williamsburg Virginia in the United States, or Louisbourg Nova Scotia in Canada. The hotel in Xian was also Outstanding, as was the hotel in Shanghai. Great drivers, too, in Beijing, Xian, and Shanghai, and the Luxury SUV in Shanghai was great (in wonderful contrast to the terrible train ride and unacceptable reception and vehicle we received on arrival in Shanghai... vehicle in Ping Yao was also below expectations.) 

Luoyang was also amazing, the only drawback there was the quality and location of the hotel. Excellent Museum, World Class. Amazing Grottos and Shao Lin Temple. We did try to do too much on our last day there. Had we cut out the last visit on the itinerary and taken an earlier train (and from a station further down the line instead of returning to Luoyang?) we might have had a better China Rail experience (which on other segments was pretty close to perfect.)  Wang Family Compound was Amazing.  (But that was Xian, yes?)

Thanks again for your concern for us during out trip while we were in China, then, and for our welfare as we deal with the Corona virus in the United States, now.  We are very glad to hear that you are well and that the Crisis is close to its conclusion there. 

We are currently under "voluntary quarantine" for the last week or so, expected to continue so at least for the next two weeks.  Essential travel only, which includes going to the grocery stores and pharmacies, which are still open, or to pick up from restaurants which are all now close except for carryout or delivery only.  Who knows how long this may take. I hope we will be able to handle as well as you have in China, if not better, and that all of us worldwide will see an end to the present crisis soon.  Although the world will never be the same again. Hopefully for the better.

Best wishes to You and Yours; Thanks Again for a Great Trip to China last year and for thinking of us in the current crisis now.

Sincerely,  Henry and Tracy

Dear Mark,

It is good to hear from you. Firstly, yes I can confirm I received the refund thank you. 

It is also very encouraging to see chinas progress in fighting COVID-19 - thank you for the informations. I think many lessons can be learned. 

Australia is at the beginning stage with shut downs commencing. We are hopefully that with discipline we can also overcome these challenges. My husband and I are well. We staying isolated as are many others, in an effort to avoid the virus. 

We look forward to returning to China in the future and joining for this cruise! Maybe in 2021 (my China work contract finished so we would come back as tourists). 

我们一起加油吧！

Joanna

Hi! Yanny, I am fine. My family is also fine. Glad to hear from you. I hope everything is fine with you and your family.

Thanks for the sharing of the information on the prevention of Covid-19 virus. It is definitely good information to follow. I am glad to know China is able to control the spread of Covid-19 and things are getting better day by day. Many other countries are facing challenging time include Malaysia where the number of new cases are increasing quickly daily. My government has to impose Movement Restriction Order (a bit like the lockdown in China but people still able to go out to buy things during the day but police have road blocks every where to check) to control the spread which I believe is the right thing to do. I look forward to the day where nobody will be infected by this virus and hopefully the vaccine will be make available soon so we can get protection from this virus.

Hopefully in a few more months’ time, the Covid-19 will be a thing of the past and we can travel again and definitely I will go to China again as it has so many nice places to visit.

If you do come to Kuala Lumpur, please let me know and I will be most happy to meet up.

Take care and stay healthy.

Best regards,

Shuy 

Hi Leo,

Thank you for the thoughtful update. You are a special young man. I sincerely hope you and your family are well and have avoided this terrible virus. I am so sorry for the impact this has had on your business. I realize the hardship this has caused you. I will keep you in my prayers.

With Sincere Regards,

Judy 

Dear Vivien,

Thank you so much for your consideration for our well-being. 

We are glad to hear, and very reassured, that you are well and that life is starting to return to normal. It gives us hope, when we are at the early stages, that we can get through this. My partner and I are retired so it is not difficult for us to stay at home and we are well just now. But it is more difficult for people who are losing jobs and are struggling financially.

Thank you for the information. China has learnt so much and it helps to share information. We are following the guidance to prevent transmission and can only hope that everyone else is, too. So far there are only a few known cases in Scotland. Most are in London but I expect that will change over the coming days.

Keep well and safe and thanks again for your kind consideration.

Yours

Doris

Dear Yanny,

Thank you very much of taking care of me,

first I want to tell you that our cruise was wonderful and we are lucky that it was before the covid, my mum and her family was on holidays together for the first time at age 92 !

The problem here is that we don't have mask, of course we all must put mask on but the problem is that we don't have any! Hopefully I am doctor so I can have but all the other people can't have even those who have diseases. So we don't have nothing to do but wait and see. All the European country are at different stage so we can compare.

Take care of you and good luck for the business!

Best regards

Mrs Yen

Hi Yanny,

Thank you for your email and for having taken the trouble to prepare the very useful advice note to share what you have learnt in dealing with the virus in China.

It has now spread around the world and in the UK we are just about to start to experience the worst of it as the numbers infected are beginning to rise dramatically. It seems the whole of Europe and much of the rest of the world is going into lock down with borders being closed and curfews against people gathering together being imposed. Here in the UK, all schools are to be shut from tomorrow and summer examinations cancelled, all sporting events, music and theatre shows etc. have been cancelled, travel is restricted, everyone is being asked to work from home wherever possible, airlines are grounding most of their planes and every person over 70 years old is about to be told to go into total isolation for at least the next 12 weeks. Our hospitals and health service have cancelled all non-emergency procedures and engineering companies are being asked to change their production and to immediately start manufacturing oxygen ventilators for the hospitals as fast as possible. We have never seen anything like this before but when something like this happens, it shows that it doesn’t matter what country we are from as we are all just citizens of the world.

It is very encouraging to see that China now seems to be over the worst and is slowly getting back to normal. My daughter Sarah is still in Shanghai having spent most of the last 8 weeks in isolation in her apartment, so she is very happy that things are getting better in China. But she will now have the problem of how to get home to the UK as her contract and work visa will expire soon.

I hope you and your family and colleagues have all survived unscathed and your life and business will soon get back to normal.

Regards

Chris 

My very Dear Wing Zeng,

I very often thought to You in the last months…but I was afraid to write to You. So now I AM VERY HAPPY TO HEAR AGAIN FROM YOU !!!

How do You do? Are You well? And Your Dears, and Your Family are all well?

What all You Chinese People did in this period is something heroic …and now that You are almost free from the virus, and You almost won this terrible battle匶ou already and immediately started to help us: THANK YOU, You are GREAT ! ! Thank You as well for Your attachment, now I will forward it to all the people I know, and we all will follow Your advices.

Here in Italy we are in a very bad time, specially in the North of Italy : we Italian are a strange Nation : most of us are following strictly the advices of the Goverment, and stay home in order to avoid the contagion, but someone goes around the streets like nothing happened….

Well, let’s look to the future, hoping to see it! Grazie, mia Cara Amica Cinese, I and my Family just love You and Your People.

Carlo

Hi Mark,

Thank you for the information. It is perfectly fine and I can understand why it will be a slow process.

So glad to hear that the situation has improved in China. Here in US we are just starting. But I am confident that this will be over. And I will be able to visit China again.

Please take care. It must be a very difficult time for you and the company. But I am sure we will all recover from this and come out stronger.

Regards

Melva

Leo,

Thanks for the update. Please stay safe and healthy. I will continue to say a prayer for your country. Also, please let me know when the situation improves. I do want to return.  

Julie 

Hello Lily, 

We are hanging on in Guam we start to have firs cases of Corona Virus, so probably it will keep us busy for next few month , we hope this global health crisis resolve by July and vaccine that is being tested in Washington State will be available in August or September and we all return to our regular lives . We are excited to visit China next year , as we have many places to see . Hope you doing well its a though time for all of US but things will get better eventually 

Marcin 

Thank you Echo,

That is very kind and thoughtful sharing this advice with us in the UK.

It also gives us some cause for optimism to hear how China is recovering after the worst of the epidemic.

Sadly in the UK we are entering the most challenging period of escalation & virus spread but at least you kind advice gives us hope.

Many thanks and I look forward to being in contact again in happier times.

Terry

Echo, 

thanks so much! This is a super-mindful message, and in times like these, it matters more than ever. 

Here in Italy, we are holding up, and taking an example from you. It is inspiring to see how you managed to move forward, and I hope soon we'll be able to do the same. 

Hope to have the chance to visit again sometime in the future. 

All the best, 

Daniela

Hi Wonder,

Truly appreciated the information that you sent me.  I am looking forward to normal circumstances in both our countries.  A planned visit to China April 12 was cancelled.  I had planned to visit the Panda Reserve with a fairly large group tour.  Will have to add that to my list—-perhaps with the Yellow Mountains.

Dee Ann

HI Lyn

Thanks for your suggestions. We are so happy to hear that China has come out of the crises in such a short time.. We are still struggling here.  We wish you and your family as well as China Discovery staff all the best.. 

Teevee

Dear Ms. Lyn Wang,

We are all doing well. Hope you and your family and friends are fine, too.

This is indeed a moment of great apprehension all over the world. 

We are aware of the news worldwide and our governors are taking severe measures to fight this terrible and deadly virus. The number of people who have contracted the virus is increasing here and surely your suggestions are very useful.

Thank you for thoughtfulness and attention. I will certainly send my friends your kind words.

I hope things get better soon.

Best regards,

Carmen Dominguez.

Hi Riley,  

Glad to hear from you. I have recently read the news, where China has zero new domestic confirmed cases. Which is a good news!

Also, thanks for the concern. As of now, the coronavirus (COVID-19) in Singapore is getting controlled, where most of the new confirmed cases are imported cases and a few linked cases from clusters that have been traced.

However, to combat the widespread of COVID-19, we were advised by the Singapore government to defer all travel plans till further notice. This is to contain all possible spread of the virus. Hence, for the travel plan, we will temporary put it on hold.

We believe that with more socially responsible citizens all around the globe, we will overcome the virus soon!

Thank you and have a nice weekend ahead! Cheers,

Amanda Ong

Thank you so much Riley. I really appreciate you sharing that with me. I will forward it to Lana as well. We are all dealing with this outbreak now and We’re learning new things every day - the information from China is very helpful. I hope you and your family are doing well and that we can figure out how to contain this!

Thanks again,

Joanna

Thank you Riley,

That was very kind of you to inquire about my health and send the recommendations to prevent the spread of COVID-19.

I am in good health, but self isolating. I will share your attachment with family and friends. I am happy to know China has survived the worst of this. It will be harder for other countries affected to enforce the same level of control.

Best regards,

Thom

Hi Jack,

I hear China continues to recovery from the Virus. I'm happy to hear that and hope you remain well.  

The US has begun to respond strongly to the outbreak. Asking all people to work from home if possible, closing businesses, cancelling large gatherings, closing schools.  My company has asked us to work from home so I am working from home for the next 4 weeks. Unfortunately, testing is not available unless the person has symptoms, recently traveled, and is at high risk. They are working on releasing more test kits and slowing the spread of the virus.  My thoughts are with Italy and other countries that are fighting this terrible virus.

My best wishes to you and the people of China for you continued recovery.

Barb

Dear Jack,

Thank you for your thoughtful help and advice at this time. Much appreciated. We are happy that things in China have improved and you and all Chinese are an example to the rest of us. Soon it’ll be the anniversary of our holiday in China. We frequently look at the photos and remember all the beauty we saw and the kindness of the people. Brendan and I are being very cautious. Our daughter lives with us and she is very caring and amusing and we cannot ask for more. Our leader, Leo Varadkar Is an exceptional person whom we trust and appreciate. This too will pass. I hope you and your family are all well. Also the excellent company you work with will no doubt emerge again and will we wish you all the best. Kindest regards.

Honora and Brendan. 

Hi Jack,

TQ for good advice. Hope all of you and family at ChinaDiscovery are fine.

Here in Malaysia, the number of cases are increasing .Our government had just ordered a lockdown for two weeks-no travel outside home except for emergencies and for food.Except for essential services , all businesses also closed. Hopefully it will not have to be extended after that.

Rgds,

Ngeow

Dear Tracy

thank you for remembering of us.

Our contemporary art exhibitions in Beijing and Xi’an have been delayed by Chinese and Italian authorities, but not cancelled.

Therefore, we must wait to visit China again, but we believe we could do it later on, hopefully in September next (provided we survive).

We will get in touch, as soon as we can.

Best regards

gg

Hi Tracy,

Great to hear from you!  We have some diving and a cruise planned the last week of April to first week of May to Aruba, Curacao and Bonaire in the Caribbean which we hope is not cancelled. We are now completing a two week ski vacation in the local mountains, and we have gotten a good work out.  Just a couple days left and we'll consider winter over.  So far, so good here...we hope to be healthy and strong when the virus visits us.  It is not smallpox, polio, or ebola but some challenge is presented. You know best about that...how is it affecting people you know? Panic is never productive, but, challenges must be faced, especially when unavoidable. I would be interested in how you and your friends are coping with coronavirus, perhaps I can learn from you. One thing I really like about Chinese culture and society is their interest in learning from others, which I hope to do the same with you.

Remember, our house is your house if you ever come to the USA. We are booked this year as we have another two week dive vacation planned at St Kitts in the Caribbean in November. Hope to show my wife some Wudang Tai Chi next time I visit, and my son is interested in Tibet, especially Mt Everest.  

Everything in God's timing, and we are always blessed to hear from you.

Bob, Betty and Joshua Butler

Hello Catherine,

Thank you for your email! 

Really happy to know China pulled it through and is in full recovery. We, here in NYC, might be facing city lockdown soon (will know in the next 48 hours or so).

We most likely will plan another China trip towards the end of the year. I will be sure to contact you when we are ready to plan.

In the meantime, stay healthy and safe!

Thanks

Ingrid

Dear Catherine,

Thank you so much for thinking of me and the thoughtfulness of sharing these informative pointers!! It has been very worrisome with the ordeal of COVID-19 outbreak!

Foremost, I am so relieved to hear the good news of China’s progress with controlling the outbreak.  My heart goes out to those in Wuhan and pray for speedy recovery for everyone impacted by this.  The affected cases unfortunately have steadily increased in the US and our communities are trying to stay calm and battle what seems to be the inevitable outbreak.

Thank you again for thinking of us. Let us all come together and conquer the COVID-19!

My Best,

Karen

Hi Catherine,

I actually have been thinking about you. I am sure you are taking great care for your health. Unfortunately your business must suffer as travels have slowed to almost nothing.  I hope the rapid and effective response in China helps you and your guests recover faster than other parts of the world.  We are doing fine here and not going anywhere much, including eating out etc.  We hope to ride this put as best we can.  We still want to visit our Chinese destinations one day.  When the time comes closer we will contact you once again.

Thanks again for your kind thoughts about us.

Pong Ng

Hi Lily,

My mother did enjoy her tour. I will probably contact you soon regarding a tour in Chengdu to see the pandas in the first few days of July, if the situation gets better! I am in Guangzhou, not Shanghai, but yes, I have been staying safe at home and not going outside very often. I hope you are also staying safe!

Kim

DEAR LILY,

I'm very happy to hear that in China became very day better!

Also in Italy arrive this virus but we live in the very north of Italy over 1450 slm higher and here there is no problems...

Now the school will be close for 10 days..I hope that with this strong measure also here in Italy we will be able to decrease the number of this virus!

I hope that you and your family are well, I hope that all over the world this virus become like zero and we return back to our normal life!

Sincerly

Roberta Capovilla

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Dear Rita,

During this hard period of time in CHINA our hearts are with the people of CHINA. We listen and watch the news and are deeply sorry for the terrible events in Hubei Province and we see with big sorrow the empty streets in Beijing and many other cities. We are positive that the Chinese medical system together with the people will overcome the Corona virus Disease, but the cost of lives is very high. We see that many people are afraid to go out of their homes, schools are closed and also all public places. Tourists are not coming, which is very bad for the Chinese economy.

My wife and myself love CHINA and the Chinese people. Although we do not know the Chinese language, we have found that we can quite easily communicate with the people in the street, in the train stations and in various places we have visited. The people are very helpful, trying to assist give direction and answer questions.

We are sure that we shall visit CHINA soon. My wife has visited China 6 times. I have been to China many more (over 30). First time in 1992.

We wish you Happy New Chinese Year. We hope life will soon get to normal. We wish you and your family, friends and co-workers in your company to be in good health and happy in the days to come.

Love from Israel and from us personally

Nurit and Beny Arad

HI Catherine,

I am glad you and your family are doing well and thank you for the updated travel itinerary.  We will head your advice and wait to apply for our visa’s. 

I am not an expert on contagions however, I do have expertise on how a country responds to such events.  I am now retired but one of my job responsibilities was to help Los Angeles prepare for such an event.  I understand the painful steps needed to stop the spread of 2019n-Cov and the brave efforts of your people. This is not the end of the world and will end sooner than you think.  I have also seen how far your country has come in responding outbreaks since the SARS outbreak of 2003/2003.

We truly look forward to visiting your country and traveling the silk road.

Take care,

Edward

Hi Wonder,

Although we have never met in person you and your family are in our thoughts and hearts at this difficult time. We wish you safety and health.  Please know we are with you in spirit.

The Kusmierski- Parnell Family 

Hi Wonder,

I hope you are well?    We’ve obviously heard all about the virus currently in China – must be very worrying.    And I expect you’re very busy with guests worried about their travel and looking to change/cancel their plans at the moment ☹.     We feel very fortunate to have travelled last year, or that would be us right now.      We just wanted to let you know that we’re both thinking about you.   We hope you, your family and colleagues all stay safe and well.    China is such a wonderful country, we just hope they can contain and eradicate this quickly so life for you can get back to normal very soon.

Take care,

Kim & Steve

Hi Vivien,

Arrived in Yangon! We had a great trip in China. Thanks for everything!!!

Catherine

Hi Wendy,

I am having trouble with my internet provider. Last week I wrote a fantastic review of you and your guides. It took me an hour.

I sent it off but the whole email just disappeared.

I will write as soon as I change my provider next week.

All the best,

Terry

Dear Wendy Dan,

Your Arrangement was perfect. Thank you again. I will give my opinion to Trip Advisor.

Soon there will be Chinese New Year. I wish you a prosperous New Year with good success for you. Best regards, U.B. Haberthuer.

Von

Hi Vivien,

It was a great trip. Candy was a wonderful guide. The van was extremely comfortable and made the one day trip very easy for my family. We would definitely use her again in the future and recommend her to others.

Thank you once again for helping set up a memorable trip.

Ryan

Hi Zeva,

I was very happy with my tour and tour guide - Susan and the driver did a wonderful job of showing me the city.  I was very happy with the whole experience and would book again with you if I make it back to Chongqing.

Regards,

Debra

Hi Zeva,

My family and I thoroughly enjoyed the tour. The staff on the boat were excellent. I was sick one night and vomited. I think it was because I ate the lettuce the day before. 

Your office was very helpful.

Susan

Hi Tracy,

Everything was great!

Cordially,

Sherry

Dear Mike,

Merry Christmas and Compliment of the Seasons.

Due to our busy schedule and family commitment we were unable to provide you our testimonial as appreciation early.

If my comment on this email can be considered as our testimonial.

Here it is.

Reason why I choose Bamboo Tour to book our Yangtze Cruise was due to 

Mike Liu prompt respond when I log into Bamboo Tour website.

Bamboo Tour quotation was slightly cheaper, payment was into proper channel as well.

Mike professionalism gave me piece of mind when some members in our group had to change passport.

We did not face any difficult issue due to clear instruction received.

Mike and his team were helpful when I asked for additional info and quote several time for our land excursion.

Thank you Mike for your valuable services.

Sincerely,

Juana

Thank you and have a Merry Christmas and a Happy new year.

Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...

Also we are impressed by Emei mountain resort.

Thank you

Mr thong

I agree to allow my answers and comments below regarding our China travels arranged by your Tour Operator Ms Riley Guo be put on your website.

1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.

- She always replied to my email inquiries promptly, answering all questions I had for her.  She is extremely patient and courteous throughout the "developmental" stages of our planning.

2.Do you have any comments concerning your tour arrangements?

- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below.  The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations.   When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.  

3.Are you willing to recommend our service to anyone who also may have an interest to visit China?

- Definitely "Yes".  I have no hesitation of recommending your services to anyone interested.

4.What is your general opinion of us?

My opinion regarding:

- Advice and guidance provided in planning stage: Excellent!

- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.

- Cost: I found your cost very reasonable and easily affordable.

- Efficiency: You run an efficient operation.

- Accuracy: Ms. Guo's suggestions and plans were accurate.

- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise.  I will cite the following Two Examples:

(1)  When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees.  When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction.  I would suspect many operators would not even inform the client of such errors.

(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise.  Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us.  It was a surprise and pleasant tour.  

5.Do you have any suggestions on improving our services?

- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.

- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.

Hi Wendy,

I have submitted a review to Trip Advisor via our Australian site.

Review:

"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians.  From our initial contact all emails were promptly answered in a timely and professional manner.  Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan.  The ladies that carried out the transfers were excellent and accommodated our needs.  Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food.  The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”

Hi Wonder,

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com.  Wonder was superb!  When there was an issue with the email server he phoned to check that I had received the information.  He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous.  The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz

Dear Mark,

I have submitted my review to Trip Advisor. I have to apologize for the late reply as I was very busy last few days . 

Overall it was an excellent arrangement by Mark who meticulously planned every detail and religiously monitoring our schedule throughout and had it executed by the caring and helpful guide Carrie. 

We would like to place on record our heartfelt thanks to Mark and the team in Chengdu, Yichang & Zhangjiajie. 

Regards 

Teo & Lily 

Hi Wendy,

Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.

Our trip was truly an unforgettable and amazing experience.  

Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8.  We were fortunate to be upgraded to two suites and this just made everything perfect...  The suites are amazing, we even had a sky light, right over the  most comfortable king size bed.  This really did not make getting out of bed in the mornings an easy task.

We have decided to take the exclusive dining package as this allows a little more privacy.  We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings.  Something we don’t always get to do due to our busy schedules back home.

We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable.  I can really not single out a single individual.  

I would recommend this trip to anyone.

Kind regards and greetings from a warm and sunny South Africa.

Dalene

Hi Ms. Dan,

Please find the copies of my review.

Thank you very much for your help to assist us to have a great China experience.

Hope you will have more success in your professional future.

Best regards

Dear Riley

We were very happy on your boat President 8, together with our Chines friend Aries Tu who booked the same boat later for herself and her grandmother.

Your organisation and food and tours were excellent. Thank you. And that we were together with a group from Austria at the same table was wise and made us new friends.

We updated our room in the 6 th top floor. On the boat Nina took care of us. She was very friendly and always helpful towards us.

At the moment, we enjoy the last days in Phuket before going home tomorrow.

Best regards an thanks again

Albert

Yanny,

Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again. 

Wendy

Hello Vivien,

I’m back in the UK, suitcase unpacked, washing and ironing done, and I’m beginning to return to UK time as well!

The cruise was excellent!  It was certainly worth paying the extra for the Yangtze Explorer, the service was superb and the excursions both interesting and enjoyable. Thank you too for the transfer drivers.  I’m always a bit ‘on edge’ wondering if a driver will appear (I was let down a couple of years ago) but both men were waiting with a clear sign of my name, and a warm smile when I appeared!

I initially contacted 4 agencies about this cruise but your quick response and personal touch made me choose you - what a good decision that was!!!  Thank you so much for your attention to detail and helpful approach, I will happily recommend you to any other travellers to China.

Best wishes 

Hilary

Hi Lyn

We received all the lovely pandas. Thank u very much. We enjoyed our trip very much. Jason is very pleasant and helpful.

Peggy 

Dear Mike,

Thank you for the arrangement for this cruise. Me and my all friends are enjoy this trip. I have been Tibet once, maybe can go once more.

Willa

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Dear Lily,

All worked out very well and I enjoyed the cruise. Thank you once again for your help.

Definitely will recommend your company if somebody asks me.

Best regards,

Karl

Hi Rita,

We would like to thank you for all the arrangements. 

The cruise was wonderful. 

Nancy was on time and very helpful. 

Best regards from us in Israel. 

Nurit and Beny

Mark,

Thanks for your message.

(1) My wife and I had a very good time on our cruise -- some beautiful scenery, a nice boat, and excellent service throughout our trip. 

(2) You and your team provided us with excellent service and were very responsive to our questions. Thank you very much for your assistance.

Bill

Hi Riley,

I am very happy with the service you have provided.

Yes we were pretty worried that if we would be able to board the cruise and next my hubby leg was infected.

It ended up all good.  Thank you so much for your efficiency.  

I have recommended you to my friends who wishes to travel to the 3 Gorges.

Regards

Daphne

Dear Mrs Wendy,

I would be delighted to write a review about our stay on Glory Century but unfortunately 'Tripadvisor' will not let me.
Thank you very much for your efficiency and your kindness in helping us to prepare this cruise which was a very nice and too short experience.

Ana

Hi Yanni,

Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong.  All the transits were smooth and the hotels were comfortable.  Our guide, Carol, was awesome too.

Many thanks,

Youngnan

Hi Jack,

We loved it! We will definitely do it again if we go back to china. The book was lovely, the staff was great, scenery was gorgeous and we loved the entertainment. Wish it could have been longer.

Wilbur

Dear Riley,

Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.

The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful.  The excursions were well organized and the local guides spoke good English.

We are looking forward to our next trip and your further assistance.

Best regards,

Luciana

Dear Riley,

The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful. They even cooked gluten free food for me and served me separately. There was so much to do that we were never bored and everything was perfectly organized.  

I would thoroughly recommend this trip to my friends.

The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried.  Perhaps in the future you could explain exactly how to get to pier 5.

Thank you Riley for such a wonderful trip.

Janine

Dear Mike,

We still are grateful for your service and patience. Your reservation service was very helpful. We still think yours is one of the best options to cruise the Three gorges.

The greetings offer of drink and the rest were a little shocking. We would have appreciated  those arrangements would be settled beforehand.

We would recommend your services.

Yours sincerely,

Javier

Dear Catherine,

We are back in Singapore now.

Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.

The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.

We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges.  The views were splendid.

Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.

However, once that was sorted out, everything was fine. We had a good view from our room window.

We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.

The high-speed train was punctual and the ride was also very smooth.

Overall, we had a very good trip.  Thank you once again for all your help.

Best regards,

Wilfred

Dear Mrs. Zeng,

We liked your Arrangement very much and would book your service again.  

Thank you

Josef

Hi Jack,

Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises?

My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.

With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.

We also enjoyed the food and the amenities on board.

A big thank you to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.

The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.

Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.

Glenys

Dear Riley,

All of us have reached safely to our home. We enjoyed our tour of China a lot. All arrangements made by you were excellent. All the hotels were very beautiful & breakfast was awesome. All the three ladies got the vegetarian food as per our request. We thank you for that. Everywhere the vehicles were comfortable & drivers were good. Guides also took very much care of us as we are all senior citizens. In short all of us enjoyed our holidays in China & will plan to come again there next year to some different places in China.  

I thank once again to you for such a nice arrangement of our holidays in China & will recommend to our friends & relatives the same.

Looking forward,

Best Regards,

Bhat

Hi Leo, 

Yes,  the cruise on the Victoria Katarina went very well. The boat was well maintained (looked in better condition than the Yangtze Gold 5, & 6),  the food was more than adequate,  the tours arrangements went smoothly. 

Thank you for thoughtfully putting me in the English speaking group for meals,  as my Mandarin is woefully inadequate. 

Thanks also for your prompt replies to my queries. 

Best Wishes,

SiouEng

Good morning Riley,

We are still enjoying China, fly Shanghai to Australia today.

The C. Glory was exceptional in all areas, food, cabin/balcony, all good and weather great, so lucky...!!!

English information and cruise staff first class. Alan entertainment officer so friendly along with river guide.

Regards

Neil

Hi Lily,

Thanks very much for organising the refund of admission fees for us.

We had a great time with Jim and really enjoyed our two days with him. The driver was very good too. We are pleased that we made the trip to Wulong.

Thanks again,

Annette

Hello Vivien,

First ...many thanks to my amazing travel consultant Vivien Li. Actually this was my third times joint her arrangements’ tour , she always available to help us during times of trouble and attentive to our demands. I applaud her for her quickness in finding routes and alternative destination. She also are quick to respond & responsibly ,if there is a problem or anything that incovenience us as a grouble.

I would like to also say that despite our large group size of 20 people and the majority of them are eldery tourist Vivian aptly provided them with access to convinient wheelchairs as well as arranging the easiest possible routes for the eldery. I commend Vivian for her great job because our group is difficult to manage and she made our trip enjoyable and convinient. 

We also like to thank you Moon (Kunming)and Nyama (Shangrila) our tour guides for helping the tour going smoothly and make it less stressful for our tour members. Thank you for the clear and concise explanation of the landmark and famous place of the tours. We also like to thank you to Mr. Deng our driver who take us safely to our destination despite the difficult terrain also his friendly & helpful attitude.  

Finally I would say that this tour is great and beautiful. It worth your every penny to go to Yangtze River cruise , Zhang Jia Jie and also Kunming , Dali , Lijiang & Shangrila.

Ilona 

Dear Tracy,

Thank you very much the cruise was excellent, the staff really friendly and the food was great. We had a great time and will recommend you to our friends.

Howick

Hi Wing,

Thank you for your email.  I am just settling back in after the end of my vacation.  We had a great time on the cruise!  

1) The tour arrangements were excellent.  We appreciated the English-speaking guides and the planned excursions were very interesting.  

2) No changes for service improvement, everything was great.

3) Yes, I would use the service again.

One favor I would like to request is that I have not yet received the fapiao from the boat.  We paid for beverage packages, food upgrades, and other items on the ship so I was hoping to get a (personal) fapiao for that.  Are you able to request that?

Thank you again for your help.  

Dana

Hello Mark

Thank you for your email. I apologise for the delay in replying but I have had some computer issues that took some time to resolve.

The cruise was excellent with the onboard services (food, accommodation and services) to a very high standard. We had some excellent weather that made the scenery that much more spectacular. I would certainly recommend the Century Paragon to any of your clients.

I have attached some pictures of some of the scenery along the trip.

With my best regards

David

(The followings are pictures shared by David.)

Hi Riley,

Thanks for your email and sorry for my late answer.

My response is short and easy: Everything was perfect. Thank you again!

Kind regards

Benedikt

Hi Wonder,

Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.

The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.

Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!

Thank you again, we will definitely recommend the cruise to other people.

Best wishes,

Amy

Dear Jack,

We had a very nice time in China. 

We filled in all the different feedbackforms allready. 

To make a Trip to Longji, it could help to know in advance, that in makes sence to bring a small bag. 

The most important information for you is to know, that everything was perfectly organized. 

Thank you very much

Monika

Hi Jack,

We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food.  Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking. 

I will pass your name on to others.

Sincerely

Gaye

Hi Jack,

My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.

We will definitely be recommending this to our friends.

Best,

David

Hi Vivien,

I was very impressed by the cruise director and all the staff who were very friendly and helpful throughout the voyage. The accommodation, facilities and meals were all of a very high standard and the cruise was a very enjoyable experience.

Thanks

Peter

The followings are photos shared by Peter.

Hi Wendy,

Thanks. We all got back home safely in one whole piece!.

We are happy with the services provided. You are a response person. You communicated with us frequently and made sure our requirements are met. The quotations provided are clear & reasonable, the payment instructions are clear.

Overall, we are happy with the services arranged.  Because it was a lot easier to get to the faraway places with the organised driver and guide, rather than we have to organise it ourselves at the risk of being ripped off, or given a bum steer.  

We are happy to provide you our group photo so that you can publish it into your website.

On behalf of our group, I thank you once again for your dedicated effort so that we have a great holiday in China.

Thomas

Photo shared by Thomas is as following.

Dear Lyn, 

It is good to hear from you. We wanted to say a very big thank you for everything. All arrangements you made for us were perfect and all went very well. We loved the Yangtze Cruise. Everyone was so friendly and welcoming. The scenery was beautiful and the food amazing. We will definitely use you again for any further trips to China and I have already recommended you to friends visiting next year. 

Thank you So much as you made our holiday very special. The guides were fantastic and very informative. We loved China and do hope we can visit again. 

Fiona

Hi Wonder

Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me. Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary. 

I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor. 

I would be interested in exploring the Silk Road tour, especially the 10-day classic tour. When I checked on the website below for a preliminary quotation, it did not give it to me. Wonder, you know I would like to explore the most comfortable, 5-star tailored tour.  Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?

Again, very well done and I appreciate your great help. 

Regards

June

Dear Vivien,

We thoroughly enjoyed our cruise. Thank you so much.

Anthony

Hi Vivi,

We just want to thank you so very much for organising our trip. We are now back in Shanghai all safe and sound.

Everything went so well. We really didn’t understand the Beijing busyness but honestly the trip was a success and we have you to thank. We hope you have an amazing golden week and we look forward to keeping in touch for future trips. Thanks again.

Stevo

Hi Wonder,
Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.
The cruise was fantastic. Definitely a highlight of our three weeks in China.
We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner.

They were quick to answer questions, and any concerns were addressed in a prompt manner.The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards,

Jennifer

Hi Zoe,

Everything has been great so far, Zoe. Julia did a great job and we enjoyed our Chongqing experience. And the cruise is great. 

Thanks,

Michael 

Hi Rita,

Everything was great in Huangshan! Zora was a lovely guide.

We are just waiting for out train back to Shanghai.

Thanks,

Beth

(The followings are photos shared by Beth.)

Hi Jack,  

I was going to email you when I got home to say thank you very much - it was a very good trip and with hindsight my only regret is not doing a longer trip to include mount kailsdh and possibly lake namtso. 

They changed the itinerary so I left for Everest a day early and I think the original plan would have been better with one more day to acclimatise, but luckily I was ok and we were lucky with the weather - we saw the top of Everest at night and the bottom of Everest in the morning. 

So I would very much recommend the trip to anyone. The guides were nice and everything worked perfectly.

Thank you very much for all your help. I will look at the chengdu bamboo site when I get home to see what else you offer - I still have about 4 or 5 further Chinese itineraries to work out. 

Kate

Dear Mark,

Thanks a lot for your precious assistance.
The cruise trip was excellent, included the additional excursions and the final visit to the Dam area.
The boat was high-class as well as its lovely staff, headed by Molly (or so), always gentle and available.
Soon I will send you some of a multitude of pictures I have taken along the way.
I have already recommended this experience to several persons and will continue doing it.
As for me, in a couple of years I could make a tour of southern China, Hong Kong and Macao included.
This could be an occasion to get in touch with you again for some other tour arrangement.
For the moment, thank you again and so long.

Alfred

Hello Mark,

Sorry for not responding to you sooner. We got back to home-California on August 19. And I have been ill for almost 2 weeks, finally I feel better.

Yes, we had a great trip in China, except the weather-hot and humid. The Yangtze Cruise was the highlight of our trip. We really enjoyed the history and the cultural along the Yaangtze river, especially the Three Gorge Dam excursion. It was incredible to experience the engineering marvel.

The service on the cruise was great. The arrangment of the dinning table was very thoughtful. We enjoyed our company at the same table at every meal. We appreciated being placed with others who spoke English. 

All in all, the cruise was great. The waitress assigned to our table was fantastic. All the people on the board were friendly and helpful. We had a joyful experience on the cruise. Thank you for suggesting this ship and your attentive service. Attached are the photoes you requested. 

Best wishes,

Manyun

(The followings are photos shared by Manyun.)

Dear Riley,

I just wanted to drop you an email to say thank you for all your help and arrangements during our stay in China. The three guides (Carrie, Diana, Nancy) we had were excellent, and I should be grateful if you would pass on my appreciation to them directly.

We had a lovely time, especially on the cruise which was a wonderful experience.

Once again, thank you for all your hard work in ensuring our stay went without issue. I will certainly contact you again if we decide to do a similar holiday in the future.

With best regards,

Alison

Dear Lily,

I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.

All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.

I was particularly impressed with the guides on our various tours, especially the young lady in Xiling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.

If I plan another tour in China in future, I will be in contact again,

Kindest regards,

Naomi

Hi Rita,

Thanks for your note !

I was very pleased with your services. You provided everything you said you would and that made the cruise most enjoyable for me because I did not have to worry. I even had good aisle seats on the planes.

I told the summer school program that I would be interested in teaching again in the future. So there is a possibility I might come back. I would certainly consider your company to see something else in China!

Thanks for caring,

Jessica

Thanks Tracy,

We are on our way home. We don't want to leave! Been an absolutely wonderful holiday!

Definitely. Amazing service. Treated like VIPs. Thank you so much. Made very special memories.  

Alfred

Hi Yanny,

I just got back last week, Gmail was hard to open in China.

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

I’m willing to recommend our service to those who would like to come to China. 

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Renee

Hey Vivien,

Sorry I have done it right after our tour but it seemed there was a problem and it didnt show up. now i did it again (in german) and it showed up.

Thanks for caring for us we will recommend you to our friends.

Best regards 

Thomas

Thanks Wing,

Everything was nice.  The internet in China was not, but that is not your problem. That is the reason to not receive and respond earlier.

I am happy with your services and would use them again.

All the best!

Ilia  

Hey Vivien,

We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. Do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!

Best Regards 

Simona

Hello Tracy,

I am looking back to an amazing holiday in Tibet. You are a big reason of that holiday for me. I appreciate your work and help very much.

Adam

Hi Wonder,

You were very fast and very accurate.

The service of the driver was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous !

The cruise was good and was quite as promised. People on board were  very careful with us.

I would absolutely like to recommend our company?

Best regards 

Michel

Dear Leo,

We have arrived back home in Germany.

The river cruise was a really good experience.

As I told you earlier on we were really happy with our guide Jay in Chongqing as well as with Nancy in Yichang.

One has to say that your entire organisation worked very well in our case.

Speaking about the staff on board the boat, they were just great. Friendly and always helpful.

Because of the booking situation on board we were offered an upgrade to the explorer suite, and we took it. Awesome. The food was really nice, no problems at all for us westerners, whatsoever.

Overall this was a great experience which we recommend without any restrictions.

Thanks again.

Best Regards

Clemens

Dear Miss Ashley He,

Our tour on the President no.7 was excellent!

You were fast enough to answer my E-mail and patient enough to answer my questions!

The service onboard was very good.

I certainly will recommend your company.

Yours sincerely,

Peter

Dear Lily,

We had a wonderful time on our President 8 Yangzi River Cruise! Our guide, Nina, was very helpful.  I think we were the only English-only speakers on the cruise. 

We got busses from FengDu to Chongqing. 

Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia. 

Sincerely,

Margaret

(At the end of our cruise, with guide Nina:)

Hi Wendy,

I posted a review of our time in China on tripadvisor.com. It’s titled “Zhangjiajie—Better than Avatar” if you want to read it. 

Thank you for all you did to make our time in China so wonderful. Everything was so perfectly organized, we were free to just enjoy ourselves. We met interesting people, made some new friends, and ate some interesting food. Eating salamander dumplings was a new experience for us, and so was jellyfish. These were unforgettable experiences for us. If we know people who want to travel to China, we will surely send them to you.

Best regards,

Carol

Hi Lyn,
Thank you for your email. We have now returned from our most interesting trip to China.
My son and I thoroughly enjoyed our cruise aboard Yangtze 8.
Unfortunately my wife had to return to Australia for medical reasons before the cruise and was not able to come with us.
The highlights - Andrew and I  particularly enjoyed the Little Three Gorges excursion and the Mini Three Gorges option as well. We chose the upstairs dining option and appreciated the quieter meals and friendly, helpful staff there.
I have included a couple of our pictures which you are welcome to use if you wish. I would recommend this cruise to others and thank you for your assistance in arranging our booking beforehand.
Kind regards,
Ross

(The followings are pictures shared by Ross.)

Hi Wing,

I want to share with my friends. There is nothing to improve i think, it's really good service. I will use your service again, if i need it.

Michelle

Dear Ashley, 

Our river cruise was delightful. Your Email responses were quick, efficient and you provided complete information that was needed for our reservation and check in for the cruise.

The service on board was wonderful. We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone. We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.

Kind Regards,

Patricia

Hi Wonder，